Mission Statement & Summary
This role isa great opportunityfor someone looking to start or build their career in HR. Youdon’tneed a specific degree or formal HR qualification,instead,we’relooking for a positive, proactive individual with strong organisational skills and a confident, clear communication style.
Sitting at the heart of the People team,you’llsupport our managers and colleagues with policies, systems, and data, whilemaintaininghigh‑qualityandaccuratecolleague records.
Please note, this is a 6 month FTC, with the possibility to become permanent.
Howyou’llcontribute
Reviewing and responding to incoming queries in the People mailbox.
Using Workday to update colleague records, process tasks, and help enable smooth people processes.
Signposting colleagues and managers to self-serve content whereappropriate, while stepping in with support when needed.
Flagging more complex or specialist queries to subject matter experts across the wider People team.
Supporting process improvements or project work to help make things simpler and smarter.
Whatyou'lldeliver
Provide clear, confident guidance to managers and colleagues on key People processes, supported by a strong understanding of policies, systems, and data.
Maintainaccurate, high-quality colleague records in Workday, supporting a smooth and efficient colleague experience.
Help enhance our digital self-service journeys — making it easier for colleagues to get what they need, while being ready to step in with personal support when it matters.
Be a trusted point of contact for colleagues — from talking someone through their family leave options, to meetings with managers who need guidance.
Support People team projects and continuous improvement work, always looking for ways to make things simpler, smarter, and more people centred.
We’relookingfortheseessentialskills
A positive attitude and a proactive, flexible approach to your work.
Strong organisational skills with the ability to prioritise and solve problems effectively.
A continuous improvement mindset – always looking for smarter, simpler ways to do things.
Excellent communication skills and the ability to build strong, trusted relationships with a wide range of stakeholders.
The ability to thrive in a fast-paced, dynamic environment, alwaysdemonstratingdiscretion and integrity.
It’sa plus if you have these skills
Working in a financial services environment ofa similar size
Operating within a continuous improvement environment, including the use of automation.
Using Workday as an HR system.
What'sin it for you?
26 days holiday, rising to 30 with service
A holiday buy scheme (up to 5 extra days)
Double matched pension, with up to 14% from NewDay
Generous annual performance bonuses
Private medical insurance with Bupa, including mental health support and cancer care
26 weeks paid maternity,adoptionand shared parental leave
Free breakfast and lunch in the office every day, provided by our in-house chefs
…and more, which you can explore here!
At NewDay, we value all types of diversity. We’re an equal opportunity employer and believe that our differences create a vibrant, authentic working culture. We want all our colleagues to feel able to bring their whole selves to work. We don’t discriminate on the basis of protected characteristics or identities. We make sure that every job is crafted to be inclusive and that people with disabilities or caring responsibilities can take part in the application and interview process.
Tell us if you need accommodations: We’ll put reasonable adjustments in place to support you.
We work with Textio to make our job design and hiring inclusive.
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At NewDay, our business is focused on a single, clear and defining purpose: to help people move forward with credit.
We provide nearly 4 million customers with responsible access to credit, underpinned by best-in-class customer service and exceptional user experience. Our in-house, highly scalable digital platform alongside our proprietary credit decisioning capability unlocks our competitive advantage.
Our broad credit product offering enables instalment finance, BNPL, 0% finance and carded and digital revolving credit. We operate multiple direct-to-consumer products and a range of credit solutions with some of the UK’s most loved brands.
Our underwriting capability and experience allow us to responsibly say yes to more UK customers making us a merchant partner of choice. We partner to harness the power of data to drive commerce across the UK, creating value at scale.