Job Description

About Paysafe
Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences.

PEOPLE PARTNER , London

Reporting to a Global People Partner within the wider People Partnering function, this role will act as a strategic business partner to senior leaders and people managers within two or more defined functions within the organisation. You will play a vital role in aligning human resources strategies and initiatives with the overall business objectives of the organisation. You will provide guidance and support on all aspects of human resources management, including organisational design and talent management.

The impact you will have:

By playing a key part of the departmental leadership team(s) and developing a deep understanding of the functions’ strategies and challenges, you will have a vital role in providing a sounding board and proactively contribute to the success of the function. You will be a trusted advisor, coaching and guiding all people managers, driving accountability and a high-performance culture across the organisation. In close partnership with the People Enablement function your key responsibilities will include (but not be limited to):

• Strategic HR Planning
  • Collaborate with people leaders to develop and implement HR strategies that align with the organisation's overall goals and objectives
  • Identify areas where HR can add value and contribute to the achievement of business objectives

• Organisational Design
  • Identify key roles, skills and capabilities needed to deliver the functions’ strategic objectives
  • Partner with leaders to identify the optimum organisational and team design to deliver current and future delivery and growth
  • Effectively lead the people implementation plan, including change management and communication, of any organisational or team structural changes

• Talent Management
  • Work with people leaders to ensure robust succession plans are in place for key talent
  • Develop, in partnership with People development, suitable development pathways for high-potential talent within the organisation, identifying growth opportunities as appropriate
  • In close collaboration with the Talent Acquisition team, support the recruitment of all people managers within the function
  • Support the onboarding of Senior Managers within the organisation, ensuring they are set up to deliver

• Employee Relations
  • Act as a trusted advisor to managers and employees, providing guidance and support on HR policies, procedures, and employment laws.
  • Address and resolve employee relations issues, conducting thorough investigations as necessary.
  • Ensure fair and consistent application of HR policies and practices throughout the organisation

• HR Analytics & Reporting
  • Collect, analyse, and interpret HR data to identify trends and provide insights to senior management.
  • Prepare regular reports on HR metrics, including headcount, turnover, diversity, and other key performance indicators.
  • Leverage data-driven insights to inform decision-making and continuous improvement of HR practices

What we’re looking for:

• Bachelor's degree (or equivalent) in Human Resources, Business Administration, or a related field preferred
• Resilience and demonstrable experience of managing change in a fast-paced environment
• Proven experience as a strategic People Partner / HR Business Partner or in a similar strategic HR role, preferably in an international / global role
• Strong commercial acumen and the ability to understand and align HR strategies with organisational goals
• In-depth knowledge of HR best practices, employment laws, and regulations.
• Excellent communication and interpersonal skills, with the ability to build and maintain solid stakeholder relationships
• Strong problem-solving and decision-making abilities, with a focus on driving results.
• Demonstrated ability to handle sensitive and confidential information with professionalism and integrity
• Some business travel may be required

Please ensure your apply with English CV

Why work at Paysafe?

• Career Growth We offer continuous learning and development opportunities, empowering you to nurture your career in the dynamic world of online payments.
• Employee Benefits In addition to a competitive salary, we offer health insurance, cancer and life insurance, 30 days of paid vacation, 4 paid volunteer days per year, summer hours (Dec-Mar), a birthday day off, and more.
• Work-Life Balance We are committed to fostering a balanced work environment with flexibility, ensuring you have the opportunity to thrive both personally and professionally.

Equal Employment Opportunity

Paysafe offers equal employment opportunities to all its employees and applicants for employment and prohibits any form of discrimination based on ethnicity, religion, age, sex, nationality, disability, sexual orientation, gender identity or expression, or any other protected characteristic. This policy applies to all terms and conditions of employment. If you require any reasonable accommodation, please let us know. We are happy to assist you and look forward to hearing from you.