Payroll Support: Assist with the monthly payroll cycle by collecting data, validating inputs, checking for discrepancies, and supporting final closing activities.
Vendor Coordination: Coordinate with our external payroll BPO to ensure data is submitted on time, and assist with collecting necessary documentation for statutory reporting (eSocial).
Benefits Operations: Administer employee benefits (health, dental, meal vouchers, life insurance). Assist with monthly reconciliations and review vendor invoices for accuracy before passing them to Accounting.
Time-Off & Leave Tracking: Track and monitor vacation schedules, sick leaves, and time-off requests. Support ensuring calculations for vacations and terminations are processed accurately and within local deadlines.
Onboarding & Data Entry: Execute the payroll and benefits setup for new hires during the onboarding process. Maintain accurate and up-to-date employee records across all Payroll and HR systems.
Reimbursements & Reporting: Process employee expense reimbursements through payroll. Assist in compiling monthly data for routine reports (such as benefits utilization and cost tracking).
Employee Customer Service: Act as the first line of support for employees' day-to-day inquiries regarding payroll, benefits, and time-off, escalating complex issues when necessary.
Experience working with payroll vendors (BPO) and Payroll & HR systems.
Analytical skills with attention to detail and accuracy.
Ability to manage multiple processes and deadlines in a fast-paced environment.
Strong communication skills and ability to support employees and stakeholders.
Advanced English and Portuguese (Mandatory).
Preferred Skills:
Intermediate to advanced French (with opportunities to interact with the French payroll).
Experience in Payroll and Benefits administration (If in Brazil or France).
Experience in multinational companies.
Familiarity with HR/payroll systems.
Familiar with Brazilian labor laws and statutory requirements (e.g., eSocial).
Trustly was launched in 2008 and has grown rapidly over the past 16 years to become a global leader in Open Banking Payment solutions. With a mission to make online payments as seamless as possible, Trustly offers an innovative payment platform, bridging the gap between consumers and merchants. Its technology ensures that transactions are processed in real-time, providing both speed and security for all parties involved.
Trustly's dedication to revolutionizing the payments industry is reflected in its collaborations with major brands such as PayPal, eBay, and Hargreaves Lansdown in Europe and FanDuel, T-Mobile, and Coinbase in North America. To date, Trustly has transformed the performance and experience of payments for over 9,000 merchants in 30+ markets, connecting them to 650+ million consumers through 12,000 banks.
Trustly is a licensed Payment Institution under the second payment services directive (PSD2). It operates under the supervision of the Swedish Financial Supervisory Authority in the EU, EEA and the Financial Conduct Authority in the UK. In the US, Trustly is state-regulated as required to serve its target markets.
