The Payment Operations Associate is responsible for ensuring payments and term deposit transactions are processed accurately and within required timeframes. The role completes daily reconciliations, identifies and investigates outstanding items, and ensures breaks are cleared promptly. It also supports the processing and settlement of Global Financial Markets (GFM) transactions in accordance with established procedures, controls, and cut-off times.
· Process business-as-usual payment and term deposit transactions as maker, ensuring instructions are complete, properly authorised and accurately entered for checker review.
· Support the processing and settlement of GFM transactions in accordance with documented procedures and agreed cut-off times.
· Complete assigned reconciliations, control checklists and transaction monitoring accurately and within agreed service levels.
· Identify and promptly escalate transaction exceptions, outstanding items, operational incidents and potential control issues to senior Operations staff.
· Maintain complete and accurate supporting records in accordance with internal policies, local regulatory obligations and audit requirements.
· Assist with user acceptance testing, projects, system enhancements and Head Office initiatives affecting Cash and GFM Operations.
· Contribute to team knowledge sharing and continuous improvement while consistently following approved procedures and controls.
· 1–3 years’ hands-on experience in payment operations, ideally within financial services.
· Working knowledge of domestic and international payment processing, including SWIFT MT and MX messages, Direct Entry and BPAY.
· Experience operating within maker-checker controls, payment cut-off times, reconciliation processes and escalation protocols.
· Knowledge of GFM or treasury products and settlement processes (including system knowledge in RITS, Austraclear or Murex) desirable.
· Understanding of operational risk, AML/CTF, sanctions controls and IFTI reporting obligations.
· Strong attention to detail, accuracy and time management, with the ability to manage competing priorities in a controlled, deadline-driven environment.
Clear written and verbal communication skills and the ability to work collaboratively with Operations, GFM and other internal stakeholders.
DBS Sydney
Operations
Regular
Full time
DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world.
Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022.
DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience.
With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com
