Job Description

Location: No 249,Stanley Thilakarathne Mawatha,Nugegoda 10250.

Join one of the BEST WORKPLACES in Sri Lanka!

Founded in 2011, SYNERGEN Health is a leading provider of transformational revenue cycle solutions and services in the healthcare industry. Leveraging innovative Analytics, Artificial Intelligence/Machine Learning, and Robotic Process Automation, we specialize in digitizing healthcare processes to maximize revenue potential. Our technology-driven approach reimagines revenue cycle management, enabling our client partners to achieve unprecedented efficiency, cost savings, and value and best serve their communities. With a presence in over 45 states in the USA, our mission is to catalyze change in the healthcare industry, collaborating closely with our clients to lower the cost of collections while upholding the highest compliance standards. We are dedicated to driving positive change as we continuously strive to transform ideas into new and improved solutions, services, and prescriptive processes.

SYNERGEN Health has been ranked among the 5,000 fastest-growing private companies in the U.S. for seven consecutive years by Inc. magazine. Additionally, SYNERGEN Health was recognized as one of the 70 Best Large Workplaces in Asia by Great Place to Work® in 2025.

Associate Operations Analyst

The Associate Operations Analyst is a key member of the Operations team, supporting data management processes, transaction processing, client reporting, and issue resolution across multiple client accounts, while ensuring operational requirements are met.

What We Offer

• Fast career progression leading to management opportunities
• Competitive salaries
• Bi-annual profit-sharing bonus
• Opportunity to work directly with U.S. clientele
• Distinctive work environment and strong organizational culture
• Attractive remuneration package, including:
• U.S. Hours Incentive
• Meal allowance
• Accommodation allowance
• Transport facilities

Prerequisites

• Graduates or undergraduates from any discipline (including those with pending results)
• Candidates with 2–3 years of experience in the RCM industry are encouraged to apply
• Strong “customer-first” mindset with a willingness to learn
• Excellent knowledge of MS Excel and MS Word
• Ability to handle complex operational challenges and unexpected situations
• Excellent command of spoken and written English
• Ability to work according to U.S. time zones and calendars

Shift Availability

• Night Shift: 7:30 PM – 4:30 AM (Sri Lankan Time)

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