Capgemini

Associate Network Tech Support

Capgemini  •  Bogotá, CO (Hybrid)  •  6 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies unleash their potential. From autonomous cars to life-saving robots, our digital and software technology experts think outside the box as they provide unique R&D and engineering services across all industries. Join us for a career full of opportunities. Where you can make a difference. Where no two days are the same.

Your Role

In this role you will play a key role in:

  • Applying strong knowledge of TCP/IP, OSI Model, MAC and IP Addressing, and core transmission protocols (TCP, UDP, ICMP) to support and maintain network infrastructure
  • Utilizing network management tools such as SNMP and RMON, alongside performance measurement tools like iPerf, TamoSoft, and iChariot to monitor and optimize network performance
  • Working with application protocols including Telnet, SSH, FTP, SMTP, HTTP, HTTPS, NTP and SNTP to support connectivity and network service delivery
  • Performing packet capture and traffic analysis using tools such as Wireshark to diagnose and resolve network issues efficiently
  • Supporting the configuration and troubleshooting of switching technologies, including VLANs, Trunking, Spanning Tree, Link Aggregation, and 802.1x Authentication across Layer 2/Layer 3 environments

Your Profile

  • Solid foundational understanding of networking concepts including Bridging, Switching, Routing, and Ethernet/Fiber Transmission Technology, gained through 1-2 years of hands-on experience or equivalent academic background
  • Familiarity with Layer 2/Layer 3 switching concepts such as Unicast/Multicast/Broadcast, Quality of Service (QoS), and Discovery Protocols (CDP, LLDP, Bonjour) is a plus
  • Analytical and problem-solving mindset, with the ability to diagnose network faults and communicate findings clearly to both technical and non-technical stakeholders
  • Eagerness to learn and grow in a fast-paced engineering environment, with a proactive approach to upskilling and staying current with evolving network technologies
  • Ability to collaborate effectively within cross-functional and international teams, with good communication skills in both Spanish and English

What You'll Love About Working Here

Free access to learning platforms – Free access for all to world-class learning assets and curated programs from Harvard Business Review, Coursera, Pluralsight, Udemy, Microsoft, AWS, Google and many more.

Career acceleration programs – From associate to leaders and beyond, get support in your career at every stage with award-winning programs such as our leadership development program, Connected Manager, to accelerate your growth and develop your expertise.

Hybrid working – We encourage flexibility when it comes to when and where work gets done. Employees work with their managers to determine an arrangement that works best for their role and personal circumstances.

Capgemini Research Institute – CRI pioneers best-in-class research, covering ethical AI and sustainability trends to assist organizations in addressing critical questions. CRI's been ranked #1 globally 6 times for research quality.

#LI-Hybrid

#LI-NO1

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Capgemini

About Capgemini

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Paris, FR
Year Founded
Unknown
Social Media