Job Description

• Manages or performs work associated with all aspects of activities, services, technology, and products that IT provides and IT governance to ensure that IT investments sustain and extend its strategies and objectives. This includes providing direction and developing information technology strategies, policies, and plans, performing maintenance of information technology resources, training and supporting technology users, providing network and communications services, data governance and management, IT governance framework, processes, management and performance reporting of IT services, as well as, AGILe (Advanced Grid Innovation Lab for Energy), digital transformation, and research and development services. Manages all activities necessary to enable NYPA to anticipate, prevent, and respond to technology interruptions.
• Manages network operations and leads technical teams through the design, implementation, operation, and technical management of NYPA enterprise-wide networks and network services. Responsible for providing solutions to various networking systems including but not limited to Networking systems, WAN/LAN/Internet, communications circuits, operations network, Unified Communications platforms, VoIP systems, telephony, communications systems (voice and video), microwave, wireless and optical communications.

Responsibilities

• Design, implement and support the communications and networking infrastructure throughout the Authority.
• Responsibility includes the Local and Wide Area Networking (LAN/WAN), Data Center, videoconferencing, Email, voice and voicemail, wireless and Internet access.
• Provides support for the design and implementation of operations communications systems which support SCADA, Protective Relay, control room communications and security video.
• Under direct supervision, assist with the installation and support of network communications (including voice and data)
• Follow standard practices and procedures in analyzing situations involving readily identifiable problems.
• Monitor systems and advise higher level Technicians/Supervisor of network status.
• Alert supervisor or more experienced technicians of network failures or degradation and assists in performing corrective action.
• Responsible for aiding and technical support for network design activities.

Knowledge, Skills and Abilities

• Entry-level position
• Familiarity with communication protocols, hardware, and real-time operating system programming required.
• Awareness configuring and deploying desktop computers, laptops, and other mobile devices to end-users.
• Operational knowledge of the following technologies:
• o Server Operating Systems and usage statistics, specifically Microsoft Windows
• o Network protocols and equipment
• o Network architecture – both wired and wireless
• o E-Mail and messaging
• o PBX and telephony technology
• o Voice over IP

Education, Experience and Certifications

• Bachelor’s Degree in a computer science, engineering, or related technical or business discipline.
• Related experience in IT related technical discipline preferred.

Physical Requirements

Up to 10% travel primarily within NY State. Overnight travel to the various NYPA locations within the state of New York is required up to 10 days per month. Must be able to provide 24/7 on-call support to

operating facilities.

Hiring Manager: John Mustaro
Department: Power Supply
Grade Level: IT06P1

The New York Power Authority is committed to providing fair, competitive, and market-informed compensation. The estimated salary range for this position is $69,000 - $103,000. The salary offered will be determined based on the successful candidates’ relevant experience, knowledge, skills, and abilities.

The New York Power Authority and Canal Corporation believes that diversity, equity, and inclusion drive our success, and we encourage women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents and veterans to apply. As an equal opportunity employer, NYPA/Canals is committed to building inclusive, innovative work environments with employees who reflect communities across New York and enthusiastically serve them. We proudly celebrate diversity and do not discriminate based on race/color, creed/religion, national origin, citizenship or immigration status, age, disability, military status, gender/sex, sexual orientation, gender identity/expression, pregnancy and related conditions, familial/marital status, domestic violence victim status, predisposing genetic characteristics, arrest/criminal conviction record or any other category protected by law.

NYPA/Canals will also provide reasonable accommodations during the hiring process related to candidates’ disabilities, pregnancy-related conditions, religious observances/practices and/or domestic violence concerns. To request an accommodation, please email accessibility@nypa.gov