Job Description

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Supply Chain Manufacturing

Job Sub Function:

Manufacturing Pharmaceutical Process Operations

Job Category:

Business Enablement/Support

All Job Posting Locations:

Leiden, South Holland, Netherlands

Job Description:

About Innovative Medicine

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Position Overview

Johnson & Johnson is seeking a motivated Operations Support Associate to join our team. In this entry-level role, you will support daily operational activities by following established procedures and administrative processes to ensure accuracy, quality, and timely delivery of work. Working within a GMP-regulated environment, you will contribute to the processing of pharmaceutical products while maintaining high standards of professionalism, compliance, communication, and continuous improvement. This position offers an excellent opportunity to develop operational expertise within a global healthcare organization dedicated to improving people's lives.

Key Responsibilities

• Execute operational and administrative tasks according to established procedures, ensuring accuracy, quality, and achievement of production targets.
• Follow Standard Operating Procedures (SOPs) and Good Manufacturing Practices (GMP) to maintain compliance with internal and external regulations.
• Support the processing of ingredients and pharmaceutical products while adhering to standardized workflows and activity processes.
• Document daily activities, monitor performance against targets, and escalate concerns or issues to leadership when necessary.
• Take ownership of required training activities and ensure all learning requirements are completed on time.
• Contribute to a safe, efficient, and compliant work environment by supporting continuous improvement initiatives and demonstrating Johnson & Johnson's Leadership Imperatives and Credo values.

Requirements

• Relevant MBO-2 diploma with at least 18 months of relevant work experience, or a non-relevant MBO-2 diploma with a minimum of 3 years of relevant experience.
• B1 level proficiency in either Dutch or English.
• Basic computer skills, including Microsoft Office and entry-level business applications.
• Strong attention to detail with a quality-focused approach to work.
• Flexible, positive, and proactive attitude with the ability to adapt to changing business needs.
• Availability and willingness to work in a shift-based environment.

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here’s what you can expect:

• Application review: We’ll carefully review your CV to see how your skills and experience align with the role.
• Getting to know you: If there’s a good match, you’ll be invited to a short call with one of our recruitment team to understand more about you and answer any questions that you might have.
• Staying informed: We know waiting can be hard and processes can evolve; our recruitment team will keep you updated and make sure you know what to expect at each step.
• Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

Finally, at the end of the process, we’ll invite you to share feedback in a short survey — your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We’re excited to learn more about you and wish you the best of luck in the process! #RPOEMEA

Required Skills:

Preferred Skills:

Administrative Support, Agile Manufacturing, Analytics Dashboards, Chemistry, Manufacturing, and Control (CMC), Data Compilation, Data Savvy, Detail-Oriented, Gap Analysis, Good Manufacturing Practices (GMP), Operational Excellence, Plant Operations, Process Optimization, Process Oriented, Project Administration, Regulatory Compliance, Self-Awareness, Teamwork

The anticipated base pay range for this position is:

€34.200,00 - €50.600,00

Benefits:

In addition to base pay, we offer the following benefits*: an annual bonus with set target (% of pay) depending on pay grade / location, where the actual amount is based on the employees’ and companies’ performance of the previous calendar year, or sales commissions. Moreover, we offer vacation days, parental leave for a minimum of 12 weeks, bereavement leave, caregiver leave, volunteer leave, well-being reimbursement, programs for financial, physical and mental health. We also offer service anniversary and recognition awards, and subject to the terms of their respective plans, employees - and in some location’s eligible dependents - can participate in several insurance plans. For more information, visit Employee benefits | Supporting well-being & career growth | Johnson & Johnson Careers.

*This is for informative purposes only. Amounts and actual benefits may vary by location and are subject to change.