Job Description

Work Your Magic with us!

Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That`s why we are always looking for curious minds that see themselves imagining the unimageable with us

Your Role:

• Handle credit and collection activities for a specific territory, business segment or region.
• Monitor the day-to-day Collection activities and ensure that the TATs are met as agreed with business.
• Responsible for the delivery of service levels and SLA/KPI targets for the accounting function.
• To carry out the month end close processes in a timely and accurate manner
• Represent GES in a professional manner by maintaining and enhancing a positive business relationship with customers, sales, credit control, distribution center and other stakeholders
• Analyzing customers’ payment trend to forecast collection for the fiscal month
• Organize and participate in credit control, distribution center, Sales and Customer meetings.
• Generate monthly reporting including outstanding collections issues and over 30 analyses.
• Assign work to collectors, review and evaluate work performed, and ensure that the SLAs are met
• Set priorities and plan workload to meet deadlines and achieve the objectives of the department
• Prepare daily, weekly & monthly metrics and present it to the internal customers.
• Increase staff motivation and morale through effective one-on-ones, performance appraisal and career development by training, coaching, providing feedback and by using appropriate reward systems.
• Identify opportunities for efficiency and improvements
• Review process documents in a regular interval and keep them updated accordingly
• Review the delinquent accounts, analyze it and propose appropriate action to the business
• Responsible for collection of receivables, resolving disputes & claims

• Team size of 7-8
• Portfolio size: $50-$60 million
• 2000+ customers/7-8 Territories

• Lean/Six sigma Idea implementation
• Stakeholder management

Who you are:

• Bachelor’s degree in any streams (accounting preferred)
• 7 to 9 years proven Credit and Collection experience in a corporate environment/shared services/BPO
• 2 to 3 years of proven team handling experience

What we offer: We are curious minds that come from a broad range of backgrounds, perspectives, and life experiences. We celebrate all dimensions of diversity and believe that it drives excellence and innovation, strengthening our ability to lead in science and technology. We are committed to creating access and opportunities for all to develop and grow at your own pace. Join us in building a culture of inclusion and belonging that impacts millions and empowers everyone to work their magic and champion human progress!

Apply now and become a part of our diverse team!