Job Description

You want to play a part in making NSW a better place to work, live and travel.

Work in an organisation based on purpose, structure and process. You know that to make a meaningful contribution to our community and economy, there needs to be diligence in our operations.

In this role, you'll:

• Provide critical support to Portfolio Ministers and Senior Executives by delivering accurate, timely, and high-quality parliamentary responses aligned with government policies and priorities.
• Engage proactively in strategic planning, manage the Budget Estimates programme, and deliver real-time parliamentary support to enable informed decision-making.
• Lead projects and business improvement initiatives to enhance systems, processes, and workflows, ensuring best-in-class delivery of parliamentary services.
• Collaborate closely with the Senior Manager, Parliamentary Liaison and Parliamentary Liaison Managers, driving innovation and continuous improvement across the team.
• Offer expert guidance on complex and sensitive parliamentary issues, supporting li
• Critically review and quality assure parliamentary responses and submissions, ensuring clarity, compliance, and alignment with policies and legal requirements, while providing constructive feedback to maintain excellence.
• Champion process improvement by applying project management methodologies to strengthen standard operating procedures and optimise team performance.
• Foster a collaborative, client-focused culture, working across units within the Government and Parliamentary Liaison Branch and Transport divisions to deliver seamless, coordinated support.
• Permanent, fulltime role | Home office Elizabeth St Sydney.

For more information on this position and business unit, view the and information pack

About you

We are looking for a proactive leader with strong project management skills and a passion for continuous improvement. You’ll bring your exceptional communication and stakeholder engagement abilities, with a focus on collaboration and problem-solving, supported by a deep understanding of parliamentary operations, procedures, and protocols, with the ability to navigate complex issues confidently.

Skills and experience -

• Demonstrated experience in managing complex and sensitive parliamentary matters, with strong understanding of government processes, parliamentary procedures including budget estimates, and regulatory requirements to navigate politically sensitive issues.
• Proven ability to lead, guide, and support a high-performing enabling services team, fostering a collaborative and client-focused environment.
• Excellent written, authoring and verbal communication skills, with proven ability to draft clear, professional well-crafted customer responses and collaborate effectively with internal stakeholders and SMEs
• Excellent stakeholder management and strategic planning skills, with the ability to anticipate parliamentary priorities and proactively support Ministers.

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers

Flexible work options may be available. Learn more via Flexible work options and policy

Apply today

Applications close 11:59 PM Wednesday, 27 May 2026.

For more information about this role, please contact SHEFALI.UPPAL@TRANSPORT.NSW.GOV.AU.

Aboriginal people and people living with disability are supported throughout the recruitment process and at work, and we encourage you to apply. Visit Supporting Aboriginal People or Supporting People with Disability for more information or speak to your talent team member to arrange any adjustments to how you interact with us.

Learn more about how to apply via Our recruitment process | Transport for NSW

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