Job Description

Are you ready to join EPIC STAFFING GROUP and unlock a world of extraordinary opportunities? We're not just a company, we're a dynamic force of innovation and collaboration. Dive into a workplace where your creativity is cherished, your growth is prioritized, and your impact on healthcare and life sciences is monumental. If you're ready for a thrilling journey where passion meets innovation, EPIC is waiting for you. Let's make every day an adventure together!

About the Position:

The Associate Manager of Credentialingis responsible forthe management of the credentialingteam,ensuring comprehensive management of privileging and credentialing processes for all providers, licensedclinicians,and ancillary staff. This roleis responsible forstrategic oversight, compliancemanagement,and leadership inmaintaininghigh standardsof credentialing efficiency and accuracy. 

About Us:

Epic Staffing Group puts people first—from the healthcare professionals we support to the employees who make our work possible. We serve a wide range of staffing verticals, including Life Sciences, Travel Nursing, Allied Health, School-Based Therapy, Interim Leadership, and International staffing programs. By joining our corporate team, you’ll have the chance to do meaningful work that fuels patient care, supports community well-being, and drives advancement in one of the nation’s most dynamic industries. You’ll grow your career while helping others grow theirs — and that’s what makes it Epic.

WhatYou’llDo:

• Manage the performance and development of direct reports, providing training, coaching, and conducting regular employee reviews. 

• Conduct regular performance evaluations, provide constructive feedback, and develop individualized development plans for team members.  

• Educate departments on credentialing policies, procedures, and internal policychangesas necessary. 

• OverseeThe JointCommission reviews and quarterly data submissions. 

• Audit and approve invoices from credentialing vendors for each SBU. 

• Review and approve background checks and licensing issues, escalating employment determinations when necessary. 

• Implement robust policies and procedures to ensureaccurateverification and uploading of applications into the online credentialing database system. 

• Analyze application status trends, evaluate verification information, andidentifyareas of non-compliance or 'red flags'; recommend and executeappropriate correctiveactions. 

• Manage incoming and outgoing communications, ensuring adherence to policy timelines while updating the credentialing database; provide status reports and communicate practitioner participation information to internal and external stakeholders. 

• Facilitate written and verbal communications with federal, state, and local agencies, hospitals, medical review boards, and malpractice carriers to obtain necessary provider and practitioner information. 

• Participate in preparation for internal and external audits to ensureaccurateprovider information and compliance with regulatory/accreditation requirements (e.g., CMS, DSHS, NCQA, JCAHO, DNV). 

• Assistpractitioners and clinicians with scheduling appointments and necessary medical procedures (e.g., physicals, drug screens, vaccinations). 

• Stay informed about research, review, and interpretation of applicable accreditation, licensing, and regulatory requirements to ensure ongoing complianceofcredentialing policies and procedures. 

WhatYou’llBring

• Three years of experience in education or healthcare staffing credentialing. 

• Certified Provider Credentialing Specialist (CPCS) can substitute for experience. 

• Possess an overall knowledge of business functions and understanding of services, business strategy, policies and procedures, andjob’simpact to the organization. 

• Understand, interpret, and ensure compliance with laws and regulations.  

• Maintain trust through honesty, adherence to principles, and personal accountability.  

• Obtain facts and datapertaining toan issue or question.  

• Make quality decisions and meet the timelinessof those decisions.  

• Share responsibility, authority, and accountability.  

• Create a motivating climate, achieve teamwork, train, and develop, measure work in progress, and takecorrective action.  

• Engage effectively in dialogue. 

Salary: $55,000 - $65,000 Annually

Associate Manager of Credentialing Full Job Description

The starting salary offer will vary based on the applicant’s education, experience, skills, abilities, internal equity, and alignment with market data. This position may also be eligible to participate in a company incentive plan and/or commission plan.

What We Offer:

Financial and Retirement

• 401K with Competitive Company Matching

• FSA and HSA Plans

• Financial Planning Assistance

• Educational Assistance

• Vacation and Time Off

• Generous PTO Policy

• Paid Parental Leave

• Twelve Annual Paid Holidays

Office Life and Perks

• Active Employee Engagement Programs

• Cellphone Stipend

• Technology Stipend (for hybrid/remote positions)

• Diversity, Equity, Inclusion, and Belonging Program

• Some positions may be eligible for hybrid or remote work

• Professional Development

• Charitable Matching

Health and Wellness

• Medical, Dental, Vision, and Hearing Benefits

• Navigate Health and Wellness Programs

• Employee Assistance Program (EAP)

• Life and Disability Insurance

• Pet Insurance

EEO and Reasonable Accommodation
Epic Staffing Group is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified persons without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, marital status, or any other characteristic protected by law.

Epic is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at talentacquisition@epicstaffinggroup.com

We will consider all qualified applicants for employment, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state, and local laws.