Job Description

Role Purpose

Serve as a liaison between the assigned brand team and other corporate resources, agencies, vendors, and the brands. Work with vendors and key internal departments in order to traffic and/or evaluate assigned projects. Manage, catalogue, and ensure availability and accessibility to all resources including photography, guidelines, research, reports, etc. Coordinate successful participation in various internal and external functions representing multibrand initiatives, including new initiatives, special events, conferences and meetings. Support the assigned brand with essential functions including invoicing, coordinating executive

brand reviews and management of the brand experience space.

Key Accountabilities

• Assist the department head, directors and managers in the development of marketing initiatives, including the development of program specifications and collateral materials for the brand and hotels.
• Serve as the assigned brand liaison with stakeholders on matters on brand development and launch of the first branded hotels. Field and conduct follow-up calls or other correspondence with agencies and stakeholders to support departmental objectives.
• Coordinate the development and production of support tools for educating external agency and internal Company staff regarding the effective delivery of the brand and brand marketing programs. Tools include Marketing Plans, Online postings, broadcast emails, podcasts, online portal management, etc. Coordinate the print production relationships, agency relationships and other vendor relationships, internally and externally as needed.
• Complete and/or manage assigned special projects. Work with internal and external resources to establish and/or communicate project timetables, action steps and status updates. Follow up, as appropriate, to ensure timely execution to meet established deadlines.
• Research and compile a variety of moderately complex data to include creating spreadsheets or databases for maintaining and reporting management information; may require some analysis of marketing data, programs, or trends.
• Prepare a variety of departmental reporting/presentation materials, gathering and summarizing information from various sources as requested. May create and format reports and presentation materials utilizing various spreadsheet graphics, and/or statistical software.
• Manage coordination of, upkeep and enhancements to brand experience space and additional brand experience prototypes including model rooms and operations and marketing tests in hotels
• Monitor departmental budgets to include vendor billing, estimates, invoice coding and tracking, end of month reconciliation, etc. Report discrepancies or budgetary issues to Manager or VP.
• Manage availability and distribution of brand resources. Create and distribute information and resources on multibrand initiatives to hotels, agencies, partners, reservation centers, internal audiences, and others as appropriate. Ensure accurate and accessible electronic and asset library for marketing use.

Key Skills & Experiences

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?