Job Description
We are seeking a versatile and proactive Associate Lodging Manager & Marketing Specialist to join our team. This unique hybrid role is designed for a detail-oriented professional who can balance high-level marketing and engagement strategies with rigorous operational execution.
You will split your time between two critical pillars: Supply Partnership Marketing (30%), where you will drive engagement and optimize how we showcase our partners, and Lodging Partnerships Manager (70%), where you will serve as the owner of daily account functions, RFP execution, and revenue growth.
What You'll Do:
1. Supplier Engagement & Marketing (30%)
- Partnership Optimization: Act as the primary architect for supplier engagement, organizing and broadcasting events such as educational lunch-and-learns, partner showcases, webinars, and FAM trips.
- Content Strategy: Manage and optimize supplier content within internal knowledge bases to ensure stakeholders have the most accurate and persuasive information.
- Sponsorship Management: Execute marketing sponsorship agreements, ensuring partners receive maximum value and visibility.
- Internal Communications: Act as the "voice of supply" by broadcasting partnership updates, news, and activities to relevant internal stakeholders.
2. Associate Lodging Manager (70%)
- RFP Execution: Lead the end-to-end RFP process, including monitoring supplier responses, providing feedback, and resolving partner questions.
- Account Executive Functions: Perform technical lodging tasks such as rate loading, auditing, and parity checks to ensure seamless booking experiences.
- Operational Support: Manage the shared lodging email aliases and slack channel for both internal and external inquiries, ensuring accurate and timely responses.
- Revenue Growth: Directly manage a dedicated set of accounts, identifying opportunities to drive volume and increase overall revenue.
What We’re Looking For:
- Industry experience preferred: adequate experience in working within a supplier organization of corporate or online travel agency
- Energized and comfortable with a fast-moving, sometimes ambiguous, environment
- Exceptional organization and project management skills
- Excellent communication and interpersonal skills across all levels of the business, multiple locations and within supplier communities
- Ability to dive into the data and synthesize key learnings in a compelling way
- Strong business and operational sense
- Confidence, opinions, good judgement, and a bias toward action
- Ability to adapt and thrive in a hyper-growth environment
- Education: Bachelor’s degree in a business, economics, marketing, hospitality field or related discipline required
- Skills: GDS, Thoughtspot (or similar analytics platform), Google suite
