10154
Responsibilities:
· Handle and monitor various types of calling viz: Awareness, Over-due, Promotional, Special Event, Insurance Renewal, Retention and exit calling Generating leads through above callings
· Manage & Monitor CRM for final closures
· Inbound query resolution of Customers – Calls & Emails.
· Co-ordinate for closure of all inbound/Out bound calls & emails with the inter-departmental officers
· Co-ordination with internal departments for timely and correct resolution to the customer
· Handle a team of executives and their productivity as per the desired goals of the organization Preparation of MIS.
Qualification: Post Graduate/ Graduate in any discipline
Tata Capital Limited is a subsidiary of Tata Sons Limited. The Company is registered with the Reserve Bank of India as a Core Investment Company and offers through itself and its subsidiaries fund and fee-based financial services to its customers, under the Tata Capital brand.
As a trusted and customer-centric, one-stop financial services provider, Tata Capital caters to the diverse needs of retail, corporate and institutional customers, across various areas of business namely the Commercial Finance, Infrastructure Finance, Cleantech Finance, Wealth Management, Consumer Loans and distribution and marketing of Tata Cards. Tata Capital has over 500+ branches spanning all critical markets in India.
