PerkinElmer’s purpose is to enable scientists, researchers, and clinicians to address their most critical challenges across science and healthcare. With a mission focused on innovating for a healthier world, we deliver unique solutions to serve the diagnostics, life sciences, food, and environmental markets.

PerkinElmer is seeking a LabIT Analyst to support a key pharmaceutical customer with sites in USA and Ireland.

We offer hybrid working 3 days per week in the office, 9:00-17:00.

Responsibilities:

• Administers the full lifecycle of user accounts – handles onboarding and offboarding by creating, modifying, or deactivating accounts across various systems

• Role-based access control – assigns permissions according to predefined roles, ensuring users only see what they need for their job

• Troubleshooting – resolves system access issues, also in cooperation with other LabIT colleagues and the customer if needed

• Acts as the first point of contact, proper escalating issues to the senior staff and leadership team

• Creating, managing, and maintaining accurate and organized procedures and documentation

Critical Skills:

• Excellent customer service skills complimented by an ability to listen to and interpret client requests.

• Ability to understand complex technology issues.

• Strong verbal and written communication skills.

• Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.

• Team player with good communication skills

• Prepared to work in regulated environment with structured procedures and focus on accuracy.

Basic Qualifications:

• Bachelor’s Degree or relevant industry experience.

• Fluent English (C1)

• 1+ years of technical experience including (but not limited to) Microsoft Office, business administration systems or finance systems and any user access management tools.

• Familiarity with various forms of documentation, such as technical guides, user manuals etc.

• Interest in laboratory and LabIT environment

What we offer:

• Private healthcare including dental care

• Life and long-term disability insurance,

• MyBenefit Cafeteria system,

• Multisport Card,

• Social Fund Subsidies,

• Home Office allowance,

• Tuition reimbursement,

• Referral awards,

• Internal career development opportunities in multiple business areas,

• Day off to celebrate your birthday, and up to 3 additional days of vacation by length of service in the company.

Join our Team!

We are strongly committed to the development of your career and giving you opportunities to learn and grow.