Job Description

Associate IT Systems Engineers are responsible for monitoring, installation, configuration, debugging, administration, troubleshooting and maintenance of technology solutions. Associate IT Systems Engineers provide technical support, troubleshoot problems and perform scripting/programming to ensure stable and efficient operation of technology solutions.

What You Will Be Doing

• Deploy, configure, and troubleshoot OpenShift clusters and containerized applications
• Manage and optimize Linux systems (RHEL and CoreOS) across development and production environments
• Develop and maintain automation scripts and playbooks (Ansible, Terraform, or similar tools)
• Monitor system performance, security, and availability; respond to incidents
• Collaborate with development and operations teams to implement infrastructure improvements
• Document configurations, procedures, and runbooks
• Participate in capacity planning and infrastructure upgrades
• Manages system/application environment and ongoing operations (10%)
• Ensures that the technologies are updated with current, stable, and compliant architecture and applications that meet enterprise standards (10%)
• Assists with researching, designing, implementing and testing of technology solutions (10%)
• Proactively monitors and reports performance and utilization of assigned technologies (5%)

What We Require

• 2+ years related work experience. Experience Details: Demonstrated proficiency and experience in design, implementation, monitoring and/or troubleshooting technology
• Extensive working knowledge of multiple technologies and their interfaces and integration
• Competent working in one or more environments highly integrated with an operating system.
• Extensive experience implementing and administering/managing technical solutions in major, large-scale system implementations
• Ability to manage tasks independently and take ownership of responsibilities
• Ability to learn from mistakes and apply constructive feedback to improve performance
• Ability to communicate technical information clearly and articulately
• Ability to adapt to a rapidly changing environment
• High school diploma or GED

What We Prefer

• Hands-on OpenShift or Kubernetes experience
• Red Hat certifications (RHCSA, RHCE, or CKA)
• Experience with CI/CD pipelines
• Familiarity with monitoring tools (Prometheus, Grafana, ELK)
• Knowledge of container registries and image management
• OpenShift/Kubernetes, Linux, Ansible, Terraform, Bash/Python, Git, Docker
• 1-3 years of IT systems or infrastructure experience
• Strong Linux administration fundamentals (user management, networking, storage, permissions)
• Basic understanding of containerization and Kubernetes concepts
• Experience with infrastructure-as-code or configuration management tools
• Proficiency in scripting (Bash, Python, or similar)
• Excellent troubleshooting and problem-solving skills
• Strong communication and documentation abilities
• Bachelor’s degree in a related field
• Experience analyzing business requirements and translating them into technical solutions Experience using Agile methodology
  

General Physical Demands

• Exerting up to 10 pounds of force occasionally to move objects.

• Jobs are sedentary if traversing activities are required only occasionally.

What We Offer

As a Florida Blue employee, you will be at the heart of GuideWell’s vision – to lead the nation in transforming health through compassionate, connected, and technology-enabled care that delivers personalized value and empowered living.

To support your wellbeing, comprehensive benefits are offered. As an employee, you will have access to:

• Medical, dental, vision, life and global travel health insurance
• Income protection benefits: life insurance, short- and long-term disability programs
• Leave programs to support personal circumstances
• Retirement Savings Plan including employer match
• Paid time off, volunteer time off, 10 holidays and 2 well-being days
• Additional voluntary benefits available; and a comprehensive wellness program

Employee benefits are designed to align with federal and state employment laws. Benefits may vary based on the state in which work is performed. Benefits for intern, part-time and seasonal employees may differ.

To support your financial wellbeing, we offer competitive pay as well as opportunities for incentive or commission compensation. We also conduct regular annual reviews with pay for performance considerations for base pay increases.

Typical Annualized Offer/Hiring Range: $65,400 - $81,700

Annualized Salary Range: $65,400 - $106,200

Final pay will be determined with consideration of market competitiveness, internal equity, and the job-related knowledge, skills, training, and experience you bring.

We are an Equal Employment Opportunity employer committed to cultivating a work experience where everyone feels like they belong and can perform at their best in pursuit of our mission. All qualified applicants will receive consideration for employment.