Job Description

​Associate, IT Infrastructure

Req ID: 134610

Remote Position: No

Hiring Manager: Teerayut Pimpocha

Band: 06

Region: Asia

Country: Thailand

State/Province: Chonburi

City: Laem Chabang

General Overview

Functional Area: Information Technology (ITM)

Career Stream: IT Infrastructure (INFR)

Role: Associate (AST)

Job Title: Associate, IT Infrastructure

Job Code: AST-ITM-INFR

Job Level: Band 6

Direct/Indirect Indicator: Indirect

The Associate, IT Infrastructure will install, maintain, upgrade, and continuously improve the site's operating environment, ensuring the ongoing reliability, performance and security of the infrastructure. This includes monitoring and up keeping the operating environments; responding to incidents & problems, deployment of new technologies as well as design, install, configure, maintain and perform testing of PC/server operating systems, networks, and related utilities and hardware. Other responsibilities include troubleshooting problems as reported by users, supporting Web access and telephony services, and the acquisition, replacement and decommissioning of related equipment, software and services.

Detailed Description

Performs tasks such as, but not limited to, the following:

• Provide technical support and perform maintenance
• Perform service monitoring and reporting
• Explore new solutions, enhancements and opportunities for continuous improvement, projects and more
• Perform the acquisition, provisioning and decommissioning of related equipment, software and services

Knowledge/Skills/Competencies

• Customer service orientation
• Troubleshooting & problem resolving skills
• Good Communication (both oral and written) and documentation skills.
• Basic knowledge of the Windows OS (server and client) and the desktop operating environment. Linux and other mainstream OS knowledge will be helpful.
• Basic fundamental knowledge of networking concepts
• Fundamental knowledge of infrastructure service management & diagnostic tools and processes
• Fundamental knowledge of end-point security management tools and processes

Physical Demands

• Duties of this position are performed in a normal office environment.
• Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data. Repetitive manual movements (e.g., data entry, using a computer mouse, using a calculator, etc.) are frequently required.

Typical Experience

• Entry level to 1 year of relevant experience in a similar role or industry.

Typical Education

• Two or Three Year Community College Diploma or consideration of an equivalent combination of education and experience.

• Educational Requirements may vary by Geography

Notes

This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.

Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).

At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.