Job Description

Associate, Investment Administration

Department: Investment Services

Employment Type: Full Time

Location: Remote

Reporting To: Officer, Investment Administration

Description

About ImpactAssets Services

ImpactAssets is the leading impact investing partner for individuals, families and philanthropists seeking to effect real change for people and planet. Bold yet pragmatic in our approach, ImpactAssets’ creativity and investment expertise ignites a deeply personal impact investing journey for clients - while we manage the complexities. Founded in 2010, ImpactAssets’ mission is to increase flows of capital to impact investing. Together, with our clients, we are catalyzing investment capital into mission driven business models solving the worlds’ biggest challenges.

The result? A fast growing, dynamic organization with more than $5 billion in assets under management and an activated community of 1,900+ clients.

ImpactAssets Services is an affiliate of ImpactAssets. Impact Assets also is the parent of ImpactAssets Capital Partners, PB LCC. Together, we have a combined powerhouse of talent, expertise, and service to support a high level of growth and vision.

*ImpactAssets Services is not a 501(c)(3) organization.

The Opportunity

The Associate, Investment Administration role is a critical part of the ImpactAssets (IA) Investment Operations team, which supports investment execution, post-investment management, monitoring, and administration for private debt and equity investments that are recommended by IA’s donors/clients and proprietary internal funds and portfolios. The Investment Administration team manages capital calls and distributions, monitors investment activity, collects and imports valuations, and coordinates transaction and portfolio activity for IA’s internal pools. This role is a part of the engine at the heart of ImpactAssets’ mission and the team that catalyzes our clients’ capital toward social and environmental progress.

The ideal candidate is detail-oriented, analytical, and improvement-focused with exposure to private investments in an operational setting. You generally love operations functions and embrace transactional and complex work, independent and collaborative functions, and enjoy process definition and documentation.

This role is a full-time, remote position and can be performed from anywhere in the US, with a requirement to work Eastern Standard Time business hours. As a remote, people-first culture, we care deeply about our team members’ connections to one another, and as such, travel 2-3 times per year to company events will be required.

Key Responsibilities

Investment Operations

• Collect, organize and manage monthly/quarterly/annual Fund reporting
• Identify and record daily investment activity including NAV updates
• Use attention to detail and logic to ensure transactional data quality
• Reconcile and maintain data integrity in legacy and new investment management system
• Assist with preparation of client reporting deliverables through timely data processing and periodic reconciliation
• Support new investment processing with investee coordination and document preparation
• Use judgement to escalate issues and requests appropriately

Process Improvement & Collaboration

• Proactively propose and document process improvement opportunities and become part of the solution
• Document processes and best practices for use by the Investment Operations Team
• Provide an elevated level of customer service to internal stakeholders
• Communicate effectively within team, cross-functionally, and externally with fund contacts

Other:

• Perform additional responsibilities aligned with the scope of the role

Qualifications

Education and Experience:

• Bachelor’s degree in finance, accounting, business, economics, or related field; minimum 3 years of experience in accounting, finance or investment operations/servicing; OR equivalent combination of education and experience.
• Experience working with private investment data preferred.

Knowledge and Skill Requirements:

• Strong Excel skills and ability to interface with various technology systems
• Energetic and organized individual: highly attuned organizational skills, attention to detail, professional demeanor, ability to work independently and prioritize competing demands
• Knowledge of, and passion for, impact investing and the variety of investment structures used; including, understanding of investments and financial services, impact investing, donor advised funds, and custodial relationships preferred.
• Resourceful in searching for responses to questions and developing solutions
• Ability to work independently and prioritize competing demands
• Proficiency with Microsoft 365 applications including Excel, PowerPoint, Word, Teams required
• Proficiency with cloud-based collaboration tools Box and Asana preferred
• Adopts new technology and AI tools to improve accuracy and efficiency, with a willingness to learn as tools and systems evolve
• Experience working with Addepar preferred
• Experience working with Freshdesk preferred
• Experience working in a virtual working environment preferred

Benefits and Perks

• Unique benefits, including virtual work stipend and contribution to employee’s own Donor Advised Fund
• Competitive total compensation, including discretionary bonus, 401(k) plan, and generous time off plan
• Base salary ranges from $75,000 - $83,000 and is highly dependent on experience and location
• Comprehensive benefits package including full health and wellness coverage, professional development funding, and generous paid family and parental leave
• Opportunities for training and career development in a fast-paced, progressive organization
• Values-driven culture

ImpactAssets is an Equal Opportunity Employer. We know our organization is at its best when we include, celebrate and embrace difference. We strive to be a diverse workforce that is representative of our mission, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.