Job Description

Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience. 

About Lowe’s

Lowe’s is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe’s operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

About Lowe’s India

Lowe’s India, the Global Capability Center of Lowe’s Companies Inc., is a hub for driving our technology, business, analytics, and shared services strategy. Based in Bengaluru with over 4,500 associates, it powers innovations across omnichannel retail, AI/ML, enterprise architecture, supply chain, and customer experience. From supporting and launching homegrown solutions to fostering innovation through its Catalyze platform, Lowe’s India plays a pivotal role in transforming home improvement retail while upholding strong commitment to social impact and sustainability. For more information, visit Lowes India

About the Team

Team directly supports the Associate Learning & Development team at SSC-M. Providing content development support and maintenance of courseware as required. Working in partnership with the SSC-M team, priorities are

Job Summary:

The primary purpose of this role is to collaborate with the instructional designers and learning peers to develop learning solutions tied to business strategies that meet or exceed organizational objectives. This includes responsibility to understand and take forward the identified design approach to development and execution phase. This role is critical to Lowe's because it ensures Lowe's associates are equipped with the confidence and competence to serve Lowe's customers.

Roles & Responsibilities:

Core Responsibilities:

• Develops instructional training delivery methods (i.e., in-person, online, self-service) and mediums such as audio-visual materials, production videos, instructor guides, and curriculum, as appropriate
• Collaborates with the team and key stakeholders and works through the development phase
• Ensure adult learning principles and a systematic instructional design process is applied to create learning content that best fits the needs of the learner (includes online, classroom, virtual instructor-led training and blended learning content)
• Develops exercises, tutorials, job aids, assessments, and other methods of learning including social or connected learning strategies
• Advises on technological learning solutions and methodologies to enhance the efficiency and effectiveness of learning programs
• Uses instructional design methodology to design and develop blended learning solutions
• Creates modes of assessment, such as tests or quizzes, to measure the effectiveness of training solutions
• Identify risks and brings it to the attention of the Manager

Education Qualification

Candidate must have completed their graduation. A degree in HR/Learning would be preferable

Certifications in Instructional design would be an added advantage

Years of Experience:

• Overall L&D experience of 6 months - 2 years, out of which at least 6 months in an instructional design role developing various product types likes e-learning, ILT, job aids and videos
• Exceptional analytical and cross-functional skills.
• Strong interpersonal and communication skills.
• Ability to bring innovative Learning & Development ideas and proposals to the team that can improve associate career development.
• Self-starter, ability to learn fast and contribute.
• Ability to build strong organizational knowledge and understanding of the current gaps within capability development.
• Passion for product training, leadership, and helping associates develop to their fullest potential.
• Team-orientated, engaging, and energetic.
• Shares our values, and work in accordance with those values

Required

• Instructional Design (this includes developing training materials and content, online/e-learning modules, instructor-led materials, job aids, online tutorials, multimedia products (video, graphic, audio) and other training assets)
• Adobe Creative Cloud
• Articulate 360 Studio/Rise
• Workday Learning

Preferred

• Experience with video production/editing
• Axonify

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.