Job Description

At Alcon, we are inspired by the meaningful work we do to help people see brilliantly. As the global leader in eye care, we boldly innovate, champion progress, and act with speed. We recognize and celebrate the contributions of our people, offering career opportunities that empower growth and fulfillment. Together, we go above and beyond to make a lasting impact on the lives of our patients and customers. We cultivate an inclusive culture and invite diverse, talented individuals to join us in shaping the future of eye care.

The Associate I, Procurement Operations (Japanese Speaker) supports the Procurement operation processes of assigned businesses ensuring quality, timeliness and effectiveness.

KEY RESPONSIBILITIES:

Service Delivery

• Supports transitions and knowledge transfer for APAC language specific processes

• Supports processes are migrated to the blueprint as per agreed timelines

• Operational oversight to provide services at expected levels with a clear customer focus, including handling the exceptions.

• Coordinate with local teams & business functions to provide seamless service

• Serves as a Subject Matter Expert for related policies and processes

• Support the measurement and delivery of service levels and SLA/KPI targets

• Continuous Improvement : Proactively challenge the Status Quo, making fact based recommendations

• Stakeholder Management

Procurement

• Review Purchase requisitions/Shopping Cart for Input data accuracy, Payment terms and supporting documents like Quotations, Pricing List, Contracts, Bidding Sheet, Approvals based on threshold and type of orders. (Ariba & SAP)

• Helpdesk support – Missing PO, Vendor info, Invoice/GR issues and Contracts.

• Support Requestors / End users as the First Point of Contact for resolution of all Process Queries / Issues.

• Resolve process issues, determine root cause analysis for specific issues.

• Create Reports and Data analysis as per business requirements.

• Resolve process issues, determine root cause analysis for specific issues.

Compliance

• Shopping cart compliance and accuracy check, Adhere to Sourcing guidelines & various sub-processes as laid down for processing Purchase Requisitions & Purchase Order.

• Ensure all processes, policies and procedures are clearly defined, fully documented

• Promote a strong and control environment and follow up on audit issues and implement correcting measures

WHAT YOU'LL BRING TO ALCON:

• Education Minimum:University degree

• Languages:Minimum: English & Japanese language (written and spoken - preferably those with 1-3 years of experience)

• Skills:

• Positive attitude with a focus on continuous process improvement

• 1 year of experience in Procurement

• Exposure to Global stakeholder engagement

• Excellent MS Office skills and SAP knowledge

HOW YOU CAN THRIVE AT ALCON:

• Opportunity to work with a leading global medical device company

• Collaborate with a diverse and talented team in a supportive work environment

• Competitive compensation package and comprehensive benefits

• Continuous learning and development opportunities

Alcon Careers

See your impact at alcon.com/careers

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