Job Description

The Associate, Human Resources provides critical, execution-oriented support to the Fanatics Collectibles People function. This role serves as a frontline resource for employees and managers, driving operational excellence across HR transactions, data integrity, and policy adherence. The ideal candidate is organized, service-minded, and comfortable operating in a high-growth, fast-changing environment.

Location Miramar, Florida (onsite support required; occasional intra-state travel to events or other sites)

Reports To: Director, Human Resources

Key Responsibilities

• Employee Support & Case Management: Serve as a primary point of contact for employee inquiries (payroll, benefits, timekeeping, leaves), triaging and resolving within defined SLAs; escalate to specialist COEs as appropriate.
• Data Integrity & HRIS Administration: Maintain employee records and organizational data in company systems; execute personnel transactions (new hire, job changes, separations) with audit-ready accuracy.
• Compliance & Risk Mitigation: Ensure adherence to company policies and applicable employment laws and regulations (e.g., FLSA, FMLA, ADA, I-9). Support periodic audits and remediation actions.
• Onboarding & Offboarding: Coordinate end-to-end logistics (paperwork, systems access, orientation scheduling), ensuring a seamless employee experience and tight control of required documentation.
• Leave & Accommodation Support: Intake and route leave, accommodation, and workers’ compensation matters, partnering with Benefits and HRBP/Legal as needed.
• Reporting & Analytics: Produce routine headcount, turnover, and compliance reports; translate data into actionable insights for site leadership.
• Policy Communication: Interpret and communicate HR policies and procedures to employees and managers; update local HR resources and knowledge bases.
• Employee Records & File Maintenance: Maintain confidential personnel files in accordance with company retention standards and legal requirements.
• Culture & Engagement: Support local engagement initiatives, recognition programs, and site events to reinforce a safe, inclusive, and high-performance culture.
• Other Duties: Contribute to cross-functional projects and continuous-improvement initiatives as assigned.

Qualifications

Required

• Bachelor’s degree or equivalent practical experience.
• 1–3+ years in HR operations, HR coordination, or related people-support function.
• Working knowledge of core HR processes and regulations (FLSA, FMLA, ADA, I-9/E-Verify practices, wage & hour fundamentals).
• Experience with HRIS and detail orientation.
• Demonstrated ability to handle confidential information with discretion; strong judgment and stakeholder service orientation.
• Excellent written and verbal communication; ability to manage multiple priorities in a deadline-driven environment.

Preferred

• Experience supporting a manufacturing, distribution, or high-volume workforce.
• Familiarity partnering with COEs (Talent Acquisition, L&D, HRIS, Benefits, Payroll).
• Exposure to HR analytics/reporting and basic KPI dashboards.
• Work Environment & Physical Demands
• Primarily onsite at the Miramar facility; role requires regular in-person support to employees and managers.
• May require moving between office and production areas, including walking, standing, and occasional lifting of up to 20 lbs for event or onboarding materials.

Additional Information

Fanatics Collectibles is an Equal Opportunity Employer. Employment is at-will. This description is not a contract and may be adjusted to meet business needs. Candidates must be authorized to work in the United States. Background checks may be required in accordance with applicable law.

Ensure your Fanatics job offer is legitimate and don’t fall victim to fraud. Fanatics never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for interview, and ensure your communication is coming from a Fanatics email address (including @collectfanatics.com). For added security, where possible, apply through our company website at www.fanaticsinc.com/careers

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally.