Job Description

Legal & Compliance Operations

· Coordinate and track responses to subpoenas, litigation holds, EEOC claims, and other agency/legal document requests in collaboration with internal and external legal counsel.

· Maintain and continuously improve the claims/legal matter tracking dashboard to ensure real-time visibility into case status, deadlines, and compliance metrics.

· Oversee secure document retention processes using digital platforms in alignment with legal requirements and company policies.

· Compile and synthesize case data to identify trends, recurring risks, and opportunities for compliance improvements.

Policy & Documentation Management

· Own the maintenance and version control of HR compliance policies, employee handbook, and policy repositories.

· Assist in maintaining the company handbook, including updating content, coordinating revisions, and overseeing translations to ensure accuracy and compliance across all locations.

· Coordinate with HR and Legal to ensure policy updates are communicated, documented, and auditable.

· Create clear, accessible compliance documentation for internal stakeholders.

Data & Reporting

· Extract, clean, and analyze data from HRIS, case management, and document tracking platforms to inform compliance strategies.

· Prepare visual, executive-ready reports that translate data into actionable insights for leadership.

· Monitor KPIs related to compliance, legal requests, and investigations.

Cross-Functional Collaboration

· Serve as a liaison between HR Compliance, Legal, IT, and operational teams to ensure accurate and timely exchange of sensitive information.

· Participate in audits and assist in preparing audit-ready documentation.

· Frequent collaboration and partnership----

· Proactively identify process inefficiencies and lead implementation of system or workflow improvements.

Education: Bachelor’s degree in Human Resources, Business, Legal Studies, Data Analytics, or related field preferred.

· Experience: 2–5 years in HR, Compliance, Legal Operations, or Investigations. Experience supporting legal counsel and managing compliance systems preferred.

· Technical Skills: Proficiency with Microsoft Excel, SharePoint, ServiceNow, NAVEX, GenAI platforms (e.g., Copilot, ChatGPT) and data visualization tools (e.g., Power BI).

· Knowledge: Strong understanding of HR compliance standards, employment law basics, and secure document management practices.

Core Competencies:

· Collaborative: Work cross-functionally with HR, internal and external Legal counsel, IT, and Operations to deliver timely, accurate compliance support.

· Accountable: Own analytics, audits, and policy support end-to-end; meet deadlines with high quality.

· Forward Thinking: Anticipate risks, design or improve scalable processes, and leverage automation/analytics to prevent issues.

· Think Critically: Interpret data, spot trends and root causes, and recommend practical improvements.

· Embrace Change: Adopt new tools and optimize workflows to increase efficiency and compliance.

· Communicate Effectively: Communicates clearly and professionally with all internal and external stakeholders.