Job Description

C.H. Robinson is seeking a Associate Global Forwarding Agent to join our Global Forwarding division. In this role, you will be responsible for learning operational concepts and terminology, gaining an understanding our company’s goals and values, and building skill for our industry and organization. You will gain experience by executing small and medium size customer accounts.

At C.H. Robinson, we believe that in-person collaboration is key to driving innovation and achieving success. In this role, you will work on-site with your peers five days a week, fostering creativity and producing impactful results through face-to-face interactions. Experience the full benefits of teamwork and immediate collaboration in a vibrant and engaging workplace.

Responsibilities:

The duties and responsibilities of this position consist of, but are not limited to, the following:

Maintain Operational Excellence

• Understand the processes, documentation, and terminology involved in international shipping from time of purchase order issuance through the delivery of the cargo 

• Apply basic industry knowledge to respond to customer requests 

• Learn and Execute/Coordinate tasks on the shipments to meet all customer SOP requirements.  

• Ensure a high-level of data integrity within the shipments: acknowledgement of shipment details, INCOterms, routing, dates, documents, etc.  

• Learn and understand pricing. Complete low to medium complexity customer quotes

Facilitate Relationships

• Communicate clearly, timely, and effectively with Customers, CHR offices, Agents, and Outside Vendors 

• Promote a positive working relationship for all team members 

• Understand and learn to leverage CHR’s network of departments, support teams and leadership.

Other Activities

• Ensure customer SOPs are maintained and adhered to 

• Other duties or responsibilities as assigned according to the team and/or country specific requirements

Required Qualifications:

Required

• Bachelor’s degree from an accredited college or university

• T OEIC score of 800 or higher

Preferred Qualifications:

Preferred:

• Bachelor’s degree from an accredited college or university

• Strong communication, prioritization, and multi-tasking skills

• Proven critical-thinking and problem-solving skills to adapt to ever-changing tasks and customerneeds

• High level of attention to detail

• Values a diverse and inclusive work environment

Equal Opportunity

C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.

Your Health, Wealth and Self
Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide company benefits plan that matter to you most, Paid time off (PTO), Social insurance, Meal Allowance, Mobile allowance, Birthday Allowance, Holiday gift and among others, the opportunity to prosper in a Fortune 500 company.