Job Description

• What the team does
• The Professional Services team helps customers turn business requirements into successful Icertis Contract Lifecycle Management implementations. We work across customers, consulting, Engineering, Quality Assurance and Support to configure, test, deploy and continuously improve solutions that deliver meaningful business outcomes.
• Why this role matters
• As an Associate Functional Consultant, you'll help connect customer needs with the right platform configuration. Your analysis, attention to quality and ownership will support smooth implementations, accurate solutions and stronger customer outcomes.
• What's in it for you?
• You'll build hands-on expertise in enterprise technology, CLM, AI-enabled delivery, automation, data and customer consulting. You'll learn alongside experienced teams, contribute throughout the implementation lifecycle and develop a strong foundation for a career in functional consulting and Professional Services.
• Build functional knowledge of the Icertis platform and develop hands-on expertise in CLM configuration, testing and troubleshooting.
• Configure and deploy customer solutions with a consistent focus on quality, accuracy and timely delivery.
• Participate in requirements gathering and translate business needs into clear functional requirements and system configuration elements.
• Collaborate with customers, consultants, Engineering, Quality Assurance, Support and other stakeholders throughout the implementation lifecycle.
• Use approved AI-enabled applications and automation tools to accelerate analysis, documentation, configuration, testing and knowledge discovery.
• Validate AI-generated outputs and apply sound judgment to ensure accuracy, security and responsible use.
• Develop capabilities in data mapping, transformation, reporting and analysis to support implementation outcomes.
• Take ownership of assigned work, communicate progress proactively, seek feedback and contribute ideas and learnings that improve Professional Services delivery.
• Education
• Graduate degree in Science, Engineering, Technology, Business or a related discipline; an MBA is an advantage.
• Experience
• 0-2 years of professional experience; candidates who can join immediately are preferred.
• Must-Have Skills
• Genuine curiosity about enterprise technology, AI, automation and business processes; strong analytical and structured problem-solving skills; grit, ownership and willingness to work through ambiguity and unfamiliar problems; the ability to learn quickly and deliver against defined timelines; a collaborative mindset with openness to feedback, knowledge sharing and team outcomes; and excellent written and verbal communication skills with the confidence to engage professionally with customers and colleagues.
• Good-to-Have Skills
• Familiarity with generative AI tools, productivity copilots, data analysis, automation or no-code/low-code applications, along with an interest in applying these technologies responsibly to improve consulting and implementation delivery.

Icertis is the global leader in AI-powered contract intelligence. The Icertis platform revolutionizes contract management, equipping customers with powerful insights and automation to grow revenue, control costs, mitigate risk, and ensure compliance - the pillars of business success. Today, more than one third of the Fortune 100 trust Icertis to realize the full intent of millions of commercial agreements in 90+ countries.