Assists with the implementation, maintenance, and support of Epic EHR applications, focusing on basic components of specific modules. Operates under direct guidance, performing basic configuration, testing, and documentation activities, and provides initial troubleshooting. Participates in team discussions and supports collaborative efforts to ensure technical solutions align with fundamental business needs. Focus on learning Epic applications and healthcare IT concepts, contributing to team efforts, and building a foundation for further specialization.
Job Responsibility
1.Assists with the implementation and ongoing support of Epic IT solutions, adhering to standard policies and established procedures for system configuration and testing.
2.Performs basic analysis of workflows and documents straightforward use cases, maintaining accurate and organized records of system configurations, support activities, and operational procedures.
3.Participates in prescribed testing activities for Epic applications and provides initial troubleshooting support to end-users, escalating complex issues to senior team members.
4.Engages in continuous learning to expand knowledge of Epic applications and broader healthcare IT concepts, and contributes useful ideas for own work area under supervision.
5.Participate in team discussions with internal stakeholders, assisting in the analysis of routine use cases and workflows, and applying documented procedures for basic issue resolution.
6.Performs related duties as required. All responsibilities noted here are considered essential functions of the job under the Americans with Disabilities Act. Duties not mentioned here, but considered related, are not essential functions.
Job Qualification
1.Bachelor's Degree required, or equivalent combination of education and related experience.
3.Epic certification, required.
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
Northwell Health is New York State’s largest health care provider and private employer, with 28 hospitals, about 1,000+ outpatient facilities and more than 16,000 affiliated physicians.
At Northwell, we focus on cultivating an environment that inspires growth, empowers leadership, and encourages breakthroughs, not just in the communities we serve but in the careers of those who make an impact in the lives of so many. We are committed to our mission and our core values – including being Truly Inclusive. We value everyone’s perspectives, backgrounds and experiences. This is demonstrated in the work we do together, and how we care for each other, our patients, their families and the communities we serve.
We care for over two million people annually in the New York metro area and beyond, thanks to philanthropic support from our communities. Our 100,000+ employees – 19,000+ nurses and 5,000+ employed doctors, including members of Northwell Health Physician Partners – are working to change health care for the better.
We’re making breakthroughs in medicine at The Feinstein Institutes for Medical Research. We're training the next generation of medical professionals at the visionary Donald and Barbara Zucker School of Medicine at Hofstra/Northwell and the Hofstra Northwell School of Nursing and Physician Assistant Studies.
For information on our more than 100 medical specialties, visit Northwell.edu and follow us @NorthwellHealth on Facebook, X, Instagram and LinkedIn.
Interested in a career at Northwell Health? Visit Jobs.Northwell.edu and explore our many opportunities.
