Singtel

Associate Engineer (ATO-voice)

Singtel  •  Singapore, SG (Onsite)  •  2 hours ago
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Job Description

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Make an impact by:

  • Support and troubleshoot Voice Access network infrastructure to ensure business objectives and network reliability targets are achieved.
  • Perform fault diagnosis, troubleshooting, and resolution activities, as well as support project implementation and network upgrades.
  • Collaborate with Transmission and cross-functional teams to investigate and resolve network-related issues in a timely manner.
  • Manage and respond to 24x7 Business As Usual (BAU) operational requests from internal stakeholders, ensuring service level commitments are met.
  • Support, maintain, and administer telecommunications and IT equipment to ensure optimal performance and availability.
  • Participate in standby and on-call duties, including responding to after-hours activations and critical incidents.
  • Maintain operational documentation and adhere to established processes and procedures.
  • Perform any other duties and assignments as assigned by the Manager.

Skills for success:

  • NITEC / Diploma
  • CCNA certification is an added advantage.
  • Working knowledge of Linux operating systems and administration.
  • Strong troubleshooting and problem-solving skills.
  • Ability to work independently as well as collaboratively within a team environment.
  • Good communication and stakeholder management skills.
Singtel

About Singtel

Singtel is Asia's leading communications technology group, providing a portfolio of services from next-generation communication, 5G and technology services to infotainment to both consumers and businesses. The Group has presence in Asia, Australia and Africa and reaches over 740 million mobile customers in 21 countries. Its infrastructure and technology services for businesses span 21 countries, with more than 428 direct points of presence in 362 cities.

For consumers, Singtel delivers a complete and integrated suite of services, including mobile, broadband and TV. For businesses, Singtel offers a complementary array of workforce mobility solutions, data hosting, cloud, network infrastructure, analytics and cyber security capabilities.

Singtel is dedicated to continuous innovation, harnessing next-generation technologies to create new and exciting customer experiences as we shape a more sustainable, digital future. The Group’s purpose is grounded in empowering our people to innovate better ways to connect with customers, unlock new possibilities for future businesses to thrive and foster a sense of ownership and belonging to better serve our stakeholders, partners and communities.

Industry
Telecommunications
Company Size
5,001-10,000 employees
Headquarters
Singapore, SG
Year Founded
1879
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