Job Description

Salary Range: $47,390-$51,511 annually

Hybrid Schedule: 2 days from home and 3 days on-site

Benefits (The Good Stuff)

• 3 WKS Vacation Paid*
• 12 Paid Holidays
• 12 PTO Paid Days
• Competitive Health Benefits Package
• Wellness Program Reimbursements up to $50/month
• Short Term Disability at NO COST
• Life Insurance & AD&D 2X Annual Salary at NO COST
• Employee Assistance Program
• Retirement Plan UP TO 6% Employer Funding
• Professional Development Opportunities
• Discounted On-Site Early Childhood Care
• Tuition Assistance for Early Education Degree
• Free Monthly Transit Card

*Vacation amounts may vary based on roles, schedules, and years of service

Help us make a difference in our community. United, we are tackling complex issues and turning contributions into real change. We fight for equitable access to quality education, financial security, and the health of everyone in our community. Join our team and join us in the fight for a stronger Miami!

United Way Miami, Inc. is hiring an Associate Donor Relations (Giving Communities) to join our team. As an Associate Donor Relations (Giving Communities), you will provide stewardship and donor relations support to United Way’s fundraising efforts to encourage long-term relationships and ensure positive and high-quality interactions with existing donors, as well as support the development staff in cultivating prospects to help them increase the number of leadership donors in Giving Communities.

UWM is an equal opportunity employer and a drug-free workplace. Please visit our Career site homepage to view our EEO statement and Drug-Free policy.

Principal Duties and Responsibilities:

• Works with the Giving Community team to support in carrying out individual plans that appropriately and consistently promote interaction with and recognition of donors at all levels.
• Manages donor relations efforts and tracking, building relationships with the United Way’s donors.
• Communicate on behalf of leadership as required.
• Uses Andar to track the fundraiser’s donor relations activities.
• Provide administrative functions as related to donor relations, including composing/drafting letters; setting up appointments; scheduling meetings; research as needed.
• Coordinate with the finance department on donor relations-related billing and collections as appropriate.
• Support external, internal, and special events and activities, including attending meetings and events.
• Provide telephone support for the team that includes but is not limited to answering calls, recording and delivering accurate messages, referring complaints and requests for information to appropriate staff, and following up as needed.
• Actively respond to donor inquiries, calls, and emails while keeping the assigned fundraiser apprised of any issues.
• Work with Development professionals for the creation and execution of various donor stewardship. Create and maintain the stewardship calendar and engage the Development professional on action items.
• Exercises independent judgment when making decisions on administrative matters. Originates new concepts, ideas and approaches to a more effective and efficient way of working. Salary Range: The salary for this position is competitive and commensurate with experience and qualifications

Requirements

Education Requirements: Bachelor’s degree or equivalent experience preferred.

Experience Requirements: One to three years’ experience, preferably in administration experience in donor relations, events, development, non-profit marketing, or other related fields.

Technology Requirements: Advanced Word, Excel, Outlook, and Andar. Knowledge of modern browsers.

Other Essential Knowledge/Skills: Must be detail-oriented and able to multitask in a fast-paced environment. Strong customer service skills required. Ability to function in a team environment. Spanish language not a requirement, but helpful.

Career growth: We encourage you to grow by providing formal and informal development programs, coaching, and on-the-job challenges. We want you to ask questions, take chances, and explore the possible.

Apply with confidence! Research indicates that individuals may hesitate if they don't meet every requirement. If you're enthusiastic about a role, apply, even if your experience or education isn't an exact match. You could be the perfect fit for this position or discover other exciting opportunities within our organization. Please note that while some roles may have specific requirements for funding eligibility, we STILL encourage you to explore our job opportunities.