We are looking for an Associate Director with deep WFM expertise who will lead end-to-end program delivery, client engagements, and practice development initiatives.
The individual will:
• Own complex, multi-workstream WFM engagements
• Act as a strategic advisor to clients
• Drive solution design, delivery excellence, and innovation
• Develop and scale WFM capabilities within KGS
The role demands strong leadership, consulting acumen, and deep functional expertise across modules like Timekeeping, Scheduling, Accruals, Attendance, and Forecasting
Key Responsibilities:
Engagement Leadership
Lead end-to-end WFM transformation programs across global clients.
Oversee multiple project workstreams including Timekeeping, Scheduling, Accruals, Attendance, and Forecasting.
Ensure on time, high-quality delivery with strong governance and risk management.
Act as primary escalation points for delivery issues and client concerns.
Client & Stakeholder Management
Serve as a trusted advisor to senior client stakeholders.
Drive executive-level conversations and influence decision-making.
Own client relationship management, ensuring satisfaction and repeat business.
Lead SteerCo updates, governance forums, and executive reporting.
Solutioning & Functional Expertise
Provide strategic directions on WFM solution design and architecture.
Guide teams on complex WFM configurations and process design.
Bring expertise in UKG/Kronos and related WFM ecosystems.
Ensure alignment with industry best practices and compliance requirements.
Practice Development
Build and scale WFM capability within HCA.
Develop accelerators, assets, methodologies, and reusable frameworks.
Drive thought leadership (POVs, whitepapers, internal initiatives).
Support business development, proposals, and solutioning for new deals.
People Leadership
Lead, mentor, and develop Managers, Assistant Managers, and Consultants.
Drive team capability building and upskilling.
Ensure strong team engagement, performance management, and career development.
Foster a high-performance and collaborative culture.
Risk, Quality & Governance
Establish strong program governance frameworks.
Manage risks, dependencies, and escalations proactively.
Ensure compliance with KPMG risk and quality standards.
Drive continuous process improvement and delivery excellence
Qualification:
10+ years of experience in Workforce Management (WFM)
Deep expertise in:
Timekeeping
Scheduling
Accruals
Forecasting
Attendance
Workforce analytics
Strong experience in:
WFM transformation programs
Process design and implementation
Testing, migration, and deployment
Hands-on experience with UKG/Kronos WFM preferred
Strong consulting, stakeholder management, and communication skills
Proven track record of leading large teams and complex engagements
Strong analytical and problem-solving capabilities.
Additional Requirements:
Experience working with US and global clients
Exposure to multi-geo delivery models
Strong commercial acumen and proposal experience
Ability to work in a fast-paced consulting environment
Strong alignment to risk, compliance, and governance standards
Education / Years of Work Experience:
MBA (HR) or equivalent postgraduate degree preferred
10+ years of relevant WFM experience, with at least
3-5 years in leadership / program management roles
KPMG – це міжнародна мережа фірм, що надають аудиторські, податкові та консультаційні послуги. В офісах KPMG у 143 країнах світу працюють понад 273,000 співробітників (FY23). Кожна фірма KPMG є незалежною юридичною особою і представляє себе як таку.
KPMG працює в Україні з 1992 року. KPMG в Україні надає аудиторські, податкові, бухгалтерські та консультаційні послуги для місцевих і міжнародних компаній. Нашою метою завжди було використання глобального інтелектуального потенціалу фірми в поєднанні з практичним досвідом наших українських професіоналів, щоб допомогти провідним компаніям досягти своїх цілей.
Офіси компанії знаходяться у Києві та Львові.
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KPMG is a global network of professional services firms providing audit, tax and advisory services. We operate in 143 countries and territories, and in FY23, collectively employed more than 273,000 people working in member firms around the world.
KPMG in Ukraine provides audit, tax, accounting and advisory services to local and international businesses. KPMG has been working in Ukraine since 1992, and our goal has always been to use the firm's global intellectual potential, combined with the practical experience of our Ukrainian professionals, to help leading companies to achieve their goals.
In Ukraine KPMG has its offices in Kyiv and Lviv.
