Job Description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on.

About the Role

• Lead the development and execution of GIS annual planning & monitoring, along with programme management oversight for all major projects and initiatives, and Vendor & Service Management.
• Responsible for enabling the effective operation of GIS through oversight and coordination of workflows, scheduling, budget support, executive communications, and enterprise‑wide training and security awareness initiatives.
• The role provides enterprise‑level planning, coordination, assurance, and visibility, rather than direct operational ownership of security controls or incident response.

Roles and Responsibilities:

Annual Planning & Monitoring

• Plan and track department priorities, developing and implementing processes and procedures to support department goals.
• Develops and drives detailed work plans to provide GIS Leadership a holistic review of all operational activities in the Department.
• Prepares detailed operating and financial reports in support of Department management.
• Ensures that the GIS budget is well managed against actuals and forecast throughout the year.

Programme Management

• Oversees the GIS project portfolio to ensure priority initiatives and BAU projects are delivered on time, within budget, and aligned to strategic objectives.
• Establish and run a Project Management Office (PMO) for GIS, serving as the primary coordination and escalation point for Project Managers, providing consolidated status, risk visibility, and delivery assurance to GIS leadership.

Vendor & Service Management

• Manages key vendors to ensure core services and SLAs are being delivered, coordinates Quarterly Business Reviews, as well as roadmap sessions.
• Ensures all GIS contracts and statements of work are documented and maintained against finance standards.

Executive Communications & Enablement

• Oversees, coordinates and tracks all external-facing GIS messaging and communications, including Board, Executive Committee, and senior leadership reporting, briefings, and presentations.
• Leads preparation for all GIS meetings and events.
• Organises training and development initiatives for GIS staff. Ensure all AIA staff are properly trained in information security awareness, phishing awareness, and other such awareness trainings

Minimum Job Requirements:

• 8+ years of relevant professional experience, preferably within Information Security, Technology Risk, or Governance, with a strong background in project coordination, reporting, and stakeholder management.
• Exceptional organisational and prioritisation skills, with proven ability to rationalise competing demands and manage multiple workstreams effectively.
• Strong presentation and briefing capabilities, with demonstrated experience engaging senior executive audiences.
• Proven ability to translate complex and technical concepts into clear, concise, and actionable messages for diverse audiences, both verbally and in writing.
• Demonstrated influencing and negotiation skills, with the ability to constructively shape stakeholder opinions, decisions, and behaviours without direct authority.
• Solid understanding of business objectives and operating environments, with a clear commitment to delivering timely, high‑quality, and pragmatic outcomes for the business.
• Sound judgement and decision‑making ability, including experience evaluating trade‑offs, assessing risk versus benefit, and recommending appropriate courses of action.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.