Novo Nordisk

Associate Director, Technical Support

Novo Nordisk  •  Clayton, NC (Onsite)  •  4 hours ago
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Job Description

About the Department

At Novo Nordisk, we want to make a difference. For more than 100 years, we have led the way in diabetes care. Being part of Novo Nordisk allows our employees to embark on the opportunity to help improve the quality of life for millions of people around the world.

In NC, we operate three pharmaceutical manufacturing facilities that are responsible for fulfilling different steps in our injectable and oral treatment supply chains. Our Product Supply Aseptic Manufacturing (PS AM) facility in Clayton, NC is a 457,000 square foot aseptic "fill and finish" site that is responsible for producing innovative, injectable diabetes and obesity treatments. At PS AM, you’ll join a global network of manufacturing professionals who are passionate about what they do.

What we offer you:

  • Leading pay and annual performance bonus for all positions
  • All employees enjoy generous paid time off including 14 paid holidays
  • Health Insurance, Dental Insurance, Vision Insurance – effective day one
  • Guaranteed 8% 401K contribution plus individual company match option
  • Family Focused Benefits including 14 weeks paid parental & 6 weeks paid family medical leave
  • Free access to Novo Nordisk-marketed pharmaceutical products
  • Tuition Assistance
  • Life & Disability Insurance
  • Employee Referral Awards

At Novo Nordisk, you will find opportunities, resources, and mentorship to help grow and build your career. Are you ready to realize your potential? Join Team Novo Nordisk and help us make what matters.

The Position

Lead tactical & long-term strategic activities to drive process & technical improvements within respective department & ensure technical & maintenance standardization across shift teams. Contribute to a positive, constructive & ambitious work environment in department leadership team, as well as in own area of responsibility. Ensure engagement, motivation & development of employees in team.

Relationships

Reports to VP, Aseptic Production, Sr Director, Finished Production or Project Director.

Essential Functions

  • Accountable for ensuring maximum up time of equipment to support site production schedules
  • Development of long-term technical & process improvement plans
  • Ensure robust processes are in place to exceed all quality objectives, specifications & requirements
  • Drive process performance to meet business & customer needs
  • Championing systematic problem solving (SPS) process
  • Process confirmation of technical & maintenance standards
  • Drive technical & maintenance standardization & collaboration across teams
  • Ensure collaboration across sites via applicable process groups
  • Ensure completion of high-level projects & investigations
  • Owner of departmental master plan for technical improvements
  • Coach, develop & engage direct reports, focusing on the NNWay essentials
  • Process group responsibilities representing the Clayton site & contributing globally to better/best practices & projects for manufacturing efficiency & compliance
  • Ensure employees have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business, to include:
  • Conducting interim reviews to ensure their performance is focused on those priorities, and they understand their accountability for results and the measurement process
  • Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility
  • Follow all safety and environmental requirements in the performance of duties
  • Other accountabilities, as assigned

Physical Requirements

Ability to work in an open office environment with the possibility of frequent distraction. Ability to travel up to 10% of the time (% can change on a case by case basis based on the role).

Development Of People

Supervisory. Ensure that reporting personnel have individual development plans (IDP), with annual goals and measurements that are consistent with the priorities of the business and that interim reviews are held so that their work is focused on those priorities and they understand their level of accountability for results and the measurement process. Ensure that the IDP forms include completed learning and aspiration plans and are in place for all reporting personnel to enable the achievement of goals and capability to assume increased levels of responsibility. Manage the application and communication of all Novo Nordisk policies, procedures and Novo Nordisk Way.

Qualifications

  • Bachelor’s degree in engineering or related field of study from an accredited university required
  • Master’s degree from an accredited university or industry equivalent experience preferred
  • Minimum of seven (7) years of manufacturing environment experience required, preferably in the pharmaceutical or other regulated industries
  • Minimum seven (7) years of leadership (direct or indirect) experience in engineering, manufacturing, or maintenance required, with a preference toward pharmaceutical or other regulated industries
  • Experience driving process improvements/design using systematic methodologies, LEAN & Six Sigma strongly preferred

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and defeating diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Novo Nordisk

About Novo Nordisk

We’re not your typical healthcare company. In a modern world of quick fixes, we focus on solutions to defeat serious chronic disease and create long-term health.

Our unordinary mindset is at the heart of everything we do. We seek out new ideas and put people first as we push the boundaries of science, make healthcare more accessible, and work to treat, prevent, and even cure diseases that affect millions of lives. Founded in Denmark in 1923, today we employ more than 77,000 people in 80 offices around the world – all united by our bold purpose to drive change to defeat serious chronic diseases. Want to learn more? Visit www.novonordisk.com.

This page isn’t intended for discussions about products. As such, postings or comments that contain product discussions may be removed. This page is for discussions about Novo Nordisk and its subsidiaries and the initiatives and projects we are involved in. While we welcome everyone to make comments, we reserve the right to remove those that are off-topic, abusive or intended to spam.

Any questions specific to products should be made to your healthcare professional. If you wish to file an adverse drug reaction please contact Novo Nordisk’s office in the country you live in:

https://www.novonordisk.com/contact-us/find-local-information.html

For other customer complaints, please contact us here:

https://www.novonordisk.com/contact-us.html

Please keep in mind that Novo Nordisk A/S and its subsidiaries work within a highly regulated industry. Therefore, comments that pertain to legal matters or regulatory issues may be removed.

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Industry
Pharmaceutical & Medicine
Company Size
10,000+ employees
Headquarters
Bagsværd, DK
Year Founded
1923
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