Job Description

• Support development of product roadmaps and strategies to build our cross border network among correspondent banks, swift, and other cross border partners.
• Support the strategy with our correspondent banking business and working our FIG stakeholders to build constant stream of bilateral business.
• Identify business opportunities and/ or threats and drive business partnership activities to grow our cross border business
• Keep abreast of latest cross border payment technologies and competitive landscape.
• Work with other internal stakeholders and provide excellent support to ensure excellent UX for our customers using our online banking channels for cross border transactions.
• Track and analyse sales, income, portfolio performance. 
• Work with technology teams to implement systems enhancements and perform testing.
• Work independently while being able to support other the team members by fostering teamwork and collaboration
• Develop proper processes and controls for risk mitigation and compliance with applicable policies and regulations.
• Understand/define/track product metrics and collect user feedback to optimise user experience and performance.
• Support post-implementation tasks such as user training, problem investigation e.g. payment rejections, post implementation review and escalation.
• Be the internal product expert to answer product related questions