Job Description

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Associate Director Software Engineering.

Business: GTS Technology

Job ID: 50631

Principal responsibilities:

The role will be owning end-to-end delivery of change initiatives, ensuring scope, time, cost, quality, and risk are actively managed. Leads cross-functional teams to deliver measurable outcomes, removes blockers at pace, and provides clear governance, reporting, and stakeholder communication. Strong technical skills is preferred according to the complicate integrations among systems.

Delivery Leadership:

• Lead and manage the end-to-end delivery of engineering projects, ensuring alignment with business goals, timelines, and quality standards.
• Collaborate with product managers, business stakeholders, and engineering teams to define project scope, priorities, and deliverables.
• Ensure delivery excellence by implementing best practices in software development, agile methodologies, and project management.

DORA Metrics Management:

• Monitor, analyze, and improve DORA metrics to measure and optimize software delivery performance.
• Drive initiatives to enhance Deployment Frequency, reduce Lead Time for Changes, lower Change Failure Rate, and minimize Mean Time to Recovery (MTTR).
• Identify bottlenecks in the delivery pipeline using data insights and implement solutions to improve efficiency and reliability.

Business Collaboration:

• Act as the primary interface between engineering teams and business stakeholders, ensuring alignment of technical solutions with business needs.
• Translate business requirements into actionable engineering plans and ensure timely communication of progress, risks, and outcomes.
• Provide regular updates to business leaders on delivery performance, including insights from DORA metrics and improvement initiatives.

Agile Practices:

• Champion agile methodologies (Scrum, Kanban, etc.) to foster a culture of continuous improvement and iterative delivery.
• Facilitate agile ceremonies such as sprint planning, retrospectives, and stand-ups to ensure smooth team operations.

Team Leadership:

• Mentor and guide engineering teams to achieve delivery excellence and operational efficiency.
• Foster a culture of collaboration, accountability, and innovation within the engineering organization.
• Partner with engineering managers to ensure teams have the resources, skills, and support needed to succeed.

Continuous Improvement:

• Drive initiatives to improve CI/CD pipelines, automation, and overall engineering productivity.
• Stay updated on industry trends, tools, and best practices to ensure the organization remains competitive and innovative.

Knowledge & Experience/Qualifications:

Education: Bachelor's degree in computer science, Engineering, or a related field (or equivalent experience).

Experience:

• 10+ years of experience in software engineering, delivery management, or related roles.
• Proven track record of managing engineering delivery in agile environments.
• Experience with monitoring and improving DORA metrics.
• Strong experience working with business stakeholders and translating business needs into technical solutions.

Technical Skills:

• Strong understanding of CI/CD pipelines, DevOps practices, and cloud technologies.
• Familiarity with tools like Jenkins, GitHub Actions, CircleCI, or similar.
• Proficiency in agile project management tools (e.g., Jira, Azure DevOps).

Leadership Skills:

• Excellent team leadership and mentoring abilities.
• Strong communication and stakeholder management skills, with the ability to influence both technical and non-technical audiences.

Analytical Mindset: Ability to use data to drive decisions and optimize delivery performance.

What additional skills will be good to have?

Key Competencies:

Delivery Excellence

Data-Driven Decision Making

Agile and DevOps Practices

Business Stakeholder Management

Team Leadership and Collaboration

Problem Solving and Continuous Improvement

Job Board Tags:

WX

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LP

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

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***Issued By HSBC Software Development (GuangDong) Limited***