Carrier

Associate Director, Sales, Inventory & Operations Planning (SIOP) – Residential

Carrier  •  Indiana (Onsite)  •  4 days ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Associate Director, Sales, Inventory & Operations Planning (SIOP) – Residential

The Associate Director of SIOP – Residential leads the end-to-end Sales, Inventory, and Operations Planning process for the Residential business segment, This role is responsible for aligning demand, supply, inventory, and financial plans to drive operational excellence, service performance, and profitable growth.

The role partners cross-functionally across Commercial, Operations, Finance, Product Management, and Supply Chain to ensure an integrated, forward-looking plan that supports strategic objectives.

Key Responsibilities

SIOP Leadership & Governance

  • Own and lead the monthly SIOP cycle, including demand review, supply review, executive S&OP, and consensus planning.

  • Establish and enforce governance, standard work, and performance metrics across the Residential planning process.

  • Serve as the primary liaison between executive leadership and cross-functional teams regarding supply/demand alignment.

Demand & Supply Alignment

  • Oversee demand planning processes in partnership with Sales, Marketing, and Product teams.

  • Ensure robust supply planning capabilities across manufacturing, procurement, and distribution networks.

  • Balance trade-offs between service levels, inventory investment, capacity, and cost.

Financial & Business Integration

  • Integrate financial planning with SIOP to ensure alignment with revenue, margin, and cash flow objectives.

  • Translate operational plans into financial projections and risks/opportunities.

  • Partner with Finance to support forecasting accuracy and variance analysis.

Team Leadership & Capability Building

  • Lead, coach, and develop a high-performing team of ~9 SIOP and planning professionals.

  • Build organizational capability in advanced planning, analytics, and scenario modeling.

  • Foster a culture of accountability, continuous improvement, and data-driven decision-making.

Analytics, Insights & Scenario Planning

  • Drive use of advanced analytics to improve forecast accuracy, inventory optimization, and responsiveness.

  • Lead scenario planning to evaluate business risks such as demand volatility, supply constraints, or macroeconomic changes.

  • Provide actionable insights and recommendations to senior leadership.

Cross-Functional Collaboration

  • Partner closely with:

  • Commercial teams to align forecasts and promotional plans

  • Operations to ensure capacity and production alignment

  • Supply Chain to manage inventory and logistics strategies

  • Product teams on lifecycle and portfolio planning

  • Facilitate executive-level discussions on trade-offs and prioritization.

Continuous Improvement & Digital Enablement

  • Champion SIOP process maturity, including implementation of best practices and digital tools.

  • Identify and lead initiatives to improve planning cycle efficiency, data quality, and process integration.

  • Benchmark against industry standards and drive transformation where needed.

Key Performance Indicators (KPIs)

  • Forecast accuracy and bias

  • Customer service level / fill rate

  • Inventory turns and working capital

  • Revenue plan attainment

  • SIOP plan adherence

  • Scenario readiness and decision cycle time

Minimum Requirements

  • 10+ years of deep management and leadership experience to lead cross-department project teams or manage across multiple related departments.
  • Bachelor's Degree and minimum 10 years of supply chain and/or SIOP experience or, Master's Degree and minimum 8 years of supply chain and/or SIOP experience.

Preferred Requirements

  • Experience with planning tools such as SAP, kinaxis, Power BI or similar
  • Experience in both demand planning and supply planning
  • Prior experience owning a full SIOP process
Carrier

About Carrier

Carrier is a global leader in intelligent climate and energy solutions, pioneering sustainable innovations in climate technologies. Founded by Willis Carrier, the inventor of modern air conditioning, we have been shaping industries and enhancing lives for more than a century. With approximately 48,000 employees across 160 countries and more than 35 trusted brands, Carrier serves customers through four business segments: Climate Solutions Americas, Climate Solutions Europe, Climate Solutions Asia Pacific, Middle East & Africa and Climate Solutions Transportation. Our solutions enable healthier, more efficient and more sustainable environments in homes and buildings, and help ensure the safe transportation of food, medicine and vaccines. Grounded in our purpose—we continue to lead through relentless innovation and a deep commitment to customer success, delivering cutting-edge solutions that bring comfort, safety and sustainability to life. Carrier. For the World We Share.

Industry
Wholesale & Distribution
Company Size
10,000+ employees
Headquarters
Palm Beach Gardens, Florida
Year Founded
Unknown
Social Media