AIA

Associate Director, Product Management

AIA  •  Kuala Lumpur, MY (Onsite)  •  2 days ago
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Job Description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

As pioneering innovators for over 100 years, we’re now transforming our organisation to be faster, simpler and more connected. Because we want to be even better equipped to develop digital solutions and experiences that help more people live Healthier, Longer, Better Lives.

To get there, we need people with tech/digital/analytics expertise and passion to help develop positive, sustainable change through digitally enhanced experiences that will impact the lives of millions of people and create a healthier future for everyone.

If you believe in developing a better tomorrow, read on.

About the Role

This role is responsible for driving strategic alignment and governance across the technology portfolio, ensuring delivery excellence through program oversight, financial stewardship, stakeholder engagement, and customer satisfaction.

This role leads cross-functional teams to execute product roadmaps, foster innovation, and promote continuous improvement, while mentoring talent and championing agile practices to deliver business value.

The role is accountable for the end-to-end ownership, management, and maintenance of technology assets supporting the assigned business portfolio, while leading the development of a high-performing team.

Roles & Responsibilities

15% - Strategic Planning

  • Formulate and determine the long- and mid-term strategic plans of the unit, aligning with technology, business functions, and company objectives

  • Drive continuous improvement across the technology portfolio under his/her purview

  • Participate in IT leadership forums and engagements, ensuring key messages are cascaded to the team

  • Engage and influence business stakeholders in planning sessions to align IT delivery and support

30% - Portfolio Management

  • Plan, manage, and optimize portfolio investment funding in alignment with the portfolio backlog

  • Co-own business and technology OKRs for the portfolio

  • Oversee total cost of ownership for technology operating costs within the portfolio

  • Lead change management, communication, and reporting (e.g., #OneView) for stakeholders

  • Chair Big Room Planning sessions for portfolio review and prioritisation

  • Define the optimal number of workstreams for delivery

  • Manage, negotiate, and influence relationships with senior leadership (inter- and intra-division) to ensure consistent delivery of solutions

  • Manage relationships with vendors, business partners, and Group IT to provide delivery flexibility

20% - Product Management

  • Drive business case development and approvals, aligned with product backlog and focused on maximising ROI and cost-benefit outcomes

  • Oversee workstream planning, financial management, and product stability

  • Develop and maintain the product roadmap (quarterly focus)

  • Prioritise backlog items based on evolving business needs

  • Manage third-party vendors supporting product delivery

  • Ensure business and functional requirements are translated into effective system solutions

  • Plan and optimise resourcing across product managers and engineering teams to support delivery

15% - Delivery Management

  • Provide direction and decision-making to ensure clarity on product direction and avoid delays or misalignment

  • Review and accept deliverables from the team

  • Continuously refine the product backlog based on changing business needs and customer feedback

  • Manage and optimise operating costs and capital expenditure

20% - People Development & Mgmt

  • Attract, develop, and retain high-quality talent to build sustainable strategic and operational capabilities

  • Set clear direction and goals, translating these into actionable outcomes for the team

  • Develop leaders and high performers through effective learning and development initiatives

  • Promote strong process discipline and a quality-driven mindset

  • Optimise resource planning and utilisation to meet business demands

  • Coach and mentor team members in both technical and soft skills

  • Drive team performance and individual development plans aligned with strategic objectives

Minimum Job Requirements

  • Value Creator: Ability to align enterprise strategic direction with digital platform roadmaps, leveraging data and insights to deliver fit-for-purpose solutions

  • Value Creator: Ability to lead through ambiguity and adapt effectively in complex environments

  • Business Operator: Strong resilience and commitment to high standards, with the ability to navigate challenges and drive outcomes

  • People Developer: Ability to inspire trust and followership through influence, credibility, and passion

  • Degree in IT from an accredited institution

  • Minimum 8 years of experience in portfolio/product management, with 8–10 years of supervisory experience in relevant IT domains

  • Proven experience in software delivery lifecycle with strong project management discipline

  • Strong presentation and documentation skills using Microsoft Office tools

  • Solid experience in IT project execution, including system application and technology implementation

  • Strong communication skills with the ability to engage stakeholders across all levels (internal and external)

  • Innovative mindset with the ability to synthesise data to drive improvements in technology solutions

  • Strong analytical and problem-solving capabilities

  • Domain knowledge in insurance, with experience in product or campaign delivery

  • Ability to work independently, with high self-motivation

  • Strong team player, able to collaborate effectively with peers and stakeholders

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

AIA

About AIA

AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.

The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.

AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.

AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.

(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.

(2) Macau SAR refers to the Macau Special Administrative Region.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Central, HK
Year Founded
Unknown
Website
aia.com
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