The Associate Director, Patient Centricity enables patient-centredpractices across R&D by supporting the delivery of strategy, processes, tools and governance across Patient-CentredDevelopment(PCD), Representation in Clinical Trials, Health Equity in Science and Bioethics.

Working globally in a matrix environment, the role partners with therapy areas(TAs)and enterprise functions to embed patient voice,generate and applypatient experience data, representativeness, health equity and ethical guardrails into development strategy,designand delivery.

The role helps scale consistent ways of working across theTAsbydeveloping and evolvingframeworks, StandardOperatingProcedures (SOPs), templates,trainingand resources that support compliant, inspection-readypatient centered development

The rolewillsupportwithportfolio planning, milestone tracking, risk and issue management, metrics,trackingand reporting todemonstrateadoption, businessvalueand continuous improvementThis will be achievedthoughcoordination ofcross-functional workstreams,vendorsand external partners

Role-specific accountabilities:R&DExternal Partnership Enablement (Patient Advocacy Groups)

• Improveand scaleR&D capabilities to compliantly engage with global Patient Advocacy Groups,in line with external codes,internalguidance, modern best practices, and Global Corporate Affairs policies and standards.

• Partner with PCD directors, Global Corporate Affairs, therapy area teams, Legal, Compliance, Procurement, Finance and other cross-functional stakeholders toestablishand maintainrobustPAG engagement processes and capabilities meetingcurrent needs, enable robust future practice, and support aligned enterprise understanding and activation.

• Orchestrate cross-functional R&D deliverables within CMO to build,implementand continuously improve PAG engagement capabilities, including work guidance, SOPs, tools,trainingand resources.

• Establish andmaintainPatient Expert Councils in line with internal guidance,processesand best practices, in collaboration with Global Corporate Affairs, PCD directors and/or established vendors.

Education, qualifications,skillsand experience

Essential

• Bachelor’s degree or equivalent experience in life sciences, health sciences, patient engagement, public health, ora relateddiscipline

• Experience working with Patient Advocacy Groups, patientorganisations, patient communities, patientexpertsand/or caregivers in a pharmaceutical, biotech, academic,non-profitor healthcare setting.

• Knowledge of patient engagement regulations, industry guidance, patient compensation principles, transparencyexpectationsand/or standards governing patient interactions.

• Experience building infrastructure or managing processes, operating models, guidance, templates, training, governanceforumsor capabilityprogrammesin a global matrixorganisation

• Demonstrated ability to work with cross-functional stakeholders including Clinical Development, Clinical Operations, Regulatory, Patient Safety, Global Corporate Affairs, Commercial, Legal, Compliance,Procurementand external partners.

• Strong understanding of drug development, clinical trial design and delivery, and the role of patient voice, patient experience data, representativeness, healthequityand ethical considerations in R&D decision-making.

• Strong project management skills, includingplanning, stakeholdermanagement anddelivery totime,qualityand cost.

• Excellent written and verbal communication skills, with the ability to translate complex requirements into practical, user-friendly guidance and executive-ready materials.

• High degree of judgement, integrity and comfortoperatinginnewareas requiring compliance, ethics, externalengagementand reputational sensitivity.

Desirable

• Experience with SPOL/SharePoint sites, digital intake tools, dashboards, metrics reporting, processsimplificationor AI-enabled workflow improvements.

• Experience across multiple therapy areas and/or global,regionaland local operating models.

• Vendor,partnershipor supplier management experience, including contracting, service-levelmanagementand continuous improvement.

Core capabilities /behaviours

• Patient-first and enterprise-minded:connectspatient benefit, science,ethicsand business value.

• Structured andpragmatic:turns ambiguity into clear processes and decisions.

• Collaborative: builds trust across functions and geographies.

• Compliance-awarescalesways of working withappropriate guardrails

• Data-drivencommunicator:usesevidence and insight toprioritiseand improve.

• Change enabler:drivesadoption through engagement,trainingand improvement.