What’s the role?
As the Associate Director/Senior Relationship Manager, PNG, you will be pivotal in achieving Westpac’s vision of being the most recognised financial services provider for commercial and business customers in PNG. Your primary responsibility is to attract, retain, and grow customer value by engaging and delighting customers, identifying their needs, and presenting tailored transactional solutions.
You will manage a portfolio of top-tier corporate clients, providing comprehensive financial care management. This includes sourcing new clients through marketing initiatives and maintaining quality referral networks. Your role involves building strong relationships within the business community, identifying new business opportunities, and ensuring high levels of customer satisfaction and loyalty. Contributing to thought leadership within the business community is key to raising the profile as is our “value add” we bring to customer relationships.
Collaboration with product partners and other internal teams is essential to deliver seamless financial services and refer customers to appropriate segments. Staying informed about market trends, economic environment and regulatory changes will enable you to provide proactive advice and innovative solutions, enhancing Westpac's reputation as a trusted advisor.
This is an excellent opportunity to play a pivotal role in a growing team while helping to drive success for our Commercial Customers.
What do I need?
Our Promise to You?
We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:
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We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.
If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website
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We are Australia’s oldest bank and first company and have been supporting customers for over 200 years.
Our purpose is creating better futures together – it’s what we do, who we are and why we come to work every day. With this purpose in mind, we’ve set ourselves a bold ambition - to be our customers’ #1 bank and partner through life.
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