Job Description

About Carrier

Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC and refrigeration. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

About this role 

Carrier Commercial Service has an opening for an Associate Director, Data Center Start-up & Commissioning.  This is an exciting opportunity to lead an organization comprised of professional project managers & team leaders responsible for a portfolio of start-up & commissioning projects across Data Center construction sites.

In this role, you will be responsible for start-up readiness and execution at strategic customer locations in the Americas.  You will also be responsible for resource allocation, governance, continuous improvement and customer satisfaction. This is a high impact, strategically important role dedicated to ensuring flawless execution of newly delivered product, above and beyond performance to customer SLA’s and stage-setting for long-term maintenance agreements. 

The ideal candidate will have both strategic and tactical capabilities, including demonstrated project management skills, field service staff hiring and leadership experience and a proven ability to deliver results in a highly matrixed organization. 

Key Responsibilities:

• Lead a team of professional project managers dedicated to the start-up, commissioning and field modification of Carrier products for the Data Center vertical.

• Develop a readiness assessment for the start-up & commissioning team, ensuring deployment of project managers and technician resources for start-up & commissioning projects.

• Work closely with data center customers, contractors, sub-contractors and commissioning agents ensuring that all requirements are met.

• Lead the creation of a full lifecycle project plan for each customer site.

• Execute to the project plan, ensuring on time delivery, within scope, and within budget. 

• Systemically track and measure planned and actual start-up & commissioning activities.

• Ensure flawless on-time execution of start-up and commissioning at customer locations. 

• Meet customer performance expectations, resolving issues and escalating to senior leadership when appropriate 

• Function as single point of contact for start-up & commissioning. 

• Ensure effective turn-over to field service National Team and customer program office. 

• Continuously improve both business and operational processes, driving value chain productivity.

• Meet or exceed customer expectations.

Required Qualifications

• High school diploma or GED

• 8+ years’ experience in direct or indirect leadership roles in operations, sales, aftermarket, strategy, or general management 
• Ability and willingness to travel up to 40% of the time within the USA and internationally ( Canada ) as required by business needs.

Preferred Qualifications

• Bachelor’s degree in business, management, industrial engineering or related field

• Demonstrated technical aptitude and/or learning agility. 

• Demonstrated experience leading and executing complex projects. 

• Experience supervising field service technicians. 

• Deep experience in field service. 

• Strong ability to lead and develop diverse, cross-functional project teams to achieve high levels of performance in a dynamic, changing environment. 

• Proven ability to lead large programs, executing with speed and exhibiting a bias for action. 

• Proven ability to manage teams without formal authority through influence and relationships. 

• Demonstrated skill in using project management tools. 

• Knowledge of service operations from start-up to end of life replacement. 

• Ability to communicate effectively in written and verbal format across a wide audience. 

• Ability to quickly identify new and innovative ways to work faster and simpler. 

• Ability to think outside the box, innovate, take risks, and implement progressive, sustainable solutions. 

• Demonstrated results in continually improving processes and driving field productivity.

Pay Range

The annual salary for this position is between $143,000.00 - $286,000.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.

Other Compensation

This position is entitled to short-term cash incentives, subject to plan requirements.

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits Medical, Dental, Vision; Wellness incentives

• Retirement Benefits

• Time off and Leave Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability Short-term and long-term disability

• Life Insurance and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.

Carrier EEO Statement and Accommodations Process

Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com We will make every effort to meet your needs in accordance with applicable laws.

Application Deadline

Applications will be accepted for at least 3  days from Job Posting Date: 21 August 2026

Job Applicant's Privacy Notice

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Use of AI

Technology-enabled tools may support parts of the recruitment process, with oversight by people.