Caesars Entertainment

Associate Director of Sales

Caesars Entertainment  •  Reno, NV (Onsite)  •  37 minutes ago
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Job Description

Northern Nevada is a regional sales group responsible for the owned properties in that market. This group of sellers is tasked with driving business and contracted revenue for their region by the usual business development scenarios as well as building relationships with Signature, Key Accounts and EST for cross-sell opportunities. There are two jobs within this team: In Market Sales which sits remote in key feeder markets in the regional territory and Property Sales which sits on property in Northern Nevada. In Market Sales is predominantly focused on business development from large corporations and associations while property sales is focused on local/regional based associations, corporations and SMERF groups including catering.

  • Support the Director as a key liaison for the region with operators in Convention Sales and Hotel to ensure customer engagement and satisfaction.
  • Lead and manage assigned team members to achieve their quarterly/annual revenue goals and drive customer satisfaction and market share for Caesars Entertainment.
  • Train and hold team members accountable for following process and procedure as it relates to responding to RFPs and contracting business.
  • Coach and develop team members to utilize their resources to impact performance. Work with Human Resources and the Senior Vice President of Sales on team members not achieving their goals by putting them on performance improvement plans.
  • Recruit and connect with qualified candidates for future open sales positions within the Meeting Sales division.
  • Utilize company, division and individually crafted tools for recognizing role model performance within your team including nominating for company wide recognition, quarterly sales achievements and performance above and beyond standard such as contracting a new account for the company.
  • Host team meetings on a consistent basis via Zoom and occasionally in person to build a stronger team connection, train and recognize your assigned team members.
  • Utilize data and resources for accurate forecasting and pipeline management.
  • Utilize data and technology platforms to drive business development and performance such as Tableau, Amadeus, SalesForce, LinkedIn, ZoomInfo, Knowland and CVENT. Consistently present new resources and tools that will support further achievement of quarterly/annual revenue goals.
  • Ensure team members manage their sales pipeline to drive maximum business outcomes by ensuring they use the 90/50/10 coding and decision due date structure to accurately populate the forecast tools.
  • Set realistic business development goals for your assigned team members to ensure that Caesars Entertainment brand is top of mind in order to drive new market share.
  • Attend high value site inspections on-site to support closing contracted business for your team.
  • Attend in-market sales appointments to support your assigned team members, provide on-site coaching and develop relationships with current and prospective accounts.
  • Create new and exciting client events in-market to drive customer loyalty and present brand updates.
  • Responsible for reviewing financial summaries on a consistent basis to understand regional and individual property performance as it relates to key metrics against Plan and Prior Year. In addition, reviewing and utilizing pace and position reports to drive specific sales activities to contract business where needed by property, year and month.
  • Excellent oral, written, verbal communication, interpersonal and presentation skills required.
  • BA/BS degree preferred, but not required.
  • 2+ years of prior Hotel Meeting Sales Experience preferred
  • Neat and professional appearance
  • Ability to act quickly and exercise good judgment under pressure/conflict situations
  • High volume, fast paced, frequent interruptions
  • Must be enthusiastic and efficient and work well with co-workers and management
  • Long hours involved, flexible working hours, and available on weekends and holidays

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework.

Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

Caesars Entertainment

About Caesars Entertainment

Caesars Entertainment, Inc. is the largest casino-entertainment Company in the U.S. and one of the world's most diversified casino-entertainment providers. Since its beginning in Reno, NV, in 1937, Caesars Entertainment, Inc. has grown through development of new resorts, expansions and acquisitions. Caesars Entertainment, Inc.'s resorts operate primarily under the Caesars®, Harrah's®, Horseshoe®, and Eldorado® brand names. Caesars Entertainment, Inc. offers diversified gaming, entertainment and hospitality amenities, one-of-a-kind destinations, and a full suite of mobile and online gaming and sports betting experiences. All tied to its industry-leading Caesars Rewards loyalty program, the Company focuses on building value with its guests through a unique combination of impeccable service, operational excellence and technology leadership. Caesars is committed to its employees, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. 21+Gambling Problem? 21+ to gamble. Gambling Problem? Call 1-800-522-4700 or text 800GAM. For more information, please visit. www.caesars.com/corporate.

Caesars Entertainment promotes a collaborative culture where accountability, passion, and idea sharing create a foundation for innovation and continuous improvement in the casino entertainment industry.

Caesars is always looking for intellectually-curious professionals who are aligned with our values, motivated by meritocracy, and inspired by our commitment to our guests, team members, communities, and environment. Learn what it’s like to join a diverse by design team at Caesars Entertainment and check out our open jobs.

Industry
Travel & Hospitality
Company Size
10,000+ employees
Headquarters
Las Vegas, NV
Year Founded
Unknown
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