Amyx, Inc.

Associate Director of Operations (Health Homes)

Amyx, Inc.  •  New York (Onsite)  •  2 days ago
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Job Description

Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state’s most vulnerable and underserved residents.

Founded in 1999, we’ve grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women’s health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.

We’re looking for talented, motivated individuals to join our growing team. Whether you’re a medical provider, administrator, or operations professional, there’s a career here for you. Join us in making a real difference in the health of our community.

The incumbent will oversee programmatic operations for the BAHN Lead Health Home’s Care Management Agency. Working with the AVP of Operations to provide oversight and ensure quality service delivery is provided to members of the program.

Responsibilities

  • Provide direct supervision to General Manager(s) and closely monitor and manage the daily operations of the health home program, ensuring that all services are delivered effectively and efficiently.
  • Hiring, training, and evaluating team members.
  • Oversee the development and implementation of care plans for patients, ensuring that they receive comprehensive, coordinated care.
  • Develop and implement programs and initiatives to improve patient outcomes, service delivery, and overall program effectiveness.
  • Ensure that the health home operations comply with federal, state, and local regulations, as well as organizational policies and procedures.
  • Implement and manage quality improvement initiatives to enhance service delivery and patient satisfaction.
  • Collect and analyze operational data to identify trends and areas for improvement, and prepare reports for senior management and stakeholders.
  • Collaborate with internal and external stakeholders, including healthcare providers, community organizations, and regulatory bodies, to enhance program services and outcomes.
  • Participate in strategic planning activities to align the health home program with broader organizational goals and objectives.
  • Serve as an advocate for patients, ensuring they receive the necessary support and resources for their health and well-being
  • Leverage health information technology, such as electronic health records (EHR), to improve patient care and operational efficiency.
  • Perform other duties as assigned by the Director of Operations.
  • Qualifications

    Education and Experience:

    • Bachelor's degree in social science, healthcare administration, social work or human services; related experience in health care, specialized populations, and HIV treatment and prevention. Master's degree in social work with NYS license is preferred.
    • Three (3) years’ experience working with currently or formerly homeless populations and individuals with chronic conditions, including HIV, mental health disorders, and those living with HIV in a social service or medical setting; with a strong background in staff supervision experience.
    • At least (2) years in a supervisory position in a health care or social service setting.
    • Demonstrated knowledge of Care Management and Health Home outreach & enrollment
    • Strong knowledge of Microsoft Office Suite (Word, Visio, Excel).

    Job Requirements:

    • Demonstrate judgment of safety, boundaries, and confidentiality issues.
    • Strong understanding and sensitivity to multi-cultural values, beliefs, and attitudes of both internal and external contacts.
    • Demonstrate appropriate leadership behaviors following the organization's vision, mission, and values
    • Motivational in a positive team environment
    • Strong organizational and interpersonal skills
    • Attend all meetings related to Health Home operations
    • Excellent time management skills and ability to multi-task
    • Proficiency in Spanish and other languages preferred

    Equal Opportunity Employer

    Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.

    Amyx, Inc.

    About Amyx, Inc.

    At Amyx, Inc., a wholly owned subsidiary of Tetra Tech, our mission is to exceed our customer's expectations on every contract, to provide an environment that encourages, recognizes and rewards the extraordinary contributions of our employees, and to advance and support the communities in which we work and live.

    Amyx is a management and technical solutions provider and a "trusted partner"​ to our Federal Government clients on programs of national importance. We understand that successful programs require superior performance and a level of trust achieved through genuine rapport with the customer. Award-winning results have propelled Amyx to become one of the fastest growing businesses in the Washington Region.

    Amyx's service offerings include:

    - Program Management and Acquisition Support

    - Systems Engineering and Implementation

    - Enterprise Architecture

    - Business Process Transformation

    Amyx is also a Microsoft Certified Partner and a recognized leader in leveraging Microsoft platforms, applications, and associated information systems.

    Amyx services can be easily retained by using the General Services Administration (GSA) IT and MOBIS schedule contracts, Government Wide Acquisition Contracts (GWACs), Indefinite Delivery/Indefinite Quantity (ID/IQ contracts), and Blanket Purchase Agreements (BPAs).

    Industry
    IT & Software
    Company Size
    201-500 employees
    Headquarters
    Reston, Virginia
    Year Founded
    1999
    Website
    amyx.com
    Social Media