Job Description

Location: Los Angeles, CA

Salary: $100,000 - $115,000 per year, exempt

Organization Overview
Founded in 2004, Brilliant Corners provides innovative housing and housing-related services to California’s most vulnerable individuals, with an emphasis on those transitioning from, or at risk of, homelessness or institutionalization. We develop, own, and manage multi-family supportive housing and licensed residential care homes. We implement a broad array of scattered-site, one-on-one supportive housing, and clinical case management programs through partnerships with developmental services, homeless services, veterans’ services, and health care sectors.

In short, we do good work.

We have offices statewide with a staff of passionate people. While we are growing rapidly, we are also selective: We’re seeking inspired, talented people who want to be part of a team effecting profound change and who have fun doing it.

Program Summary

The Flexible Housing Subsidy Pool (FHSP) is a supportive housing rental subsidy program of Los Angeles County Homeless Services & Housing. It includes multiple sub-programs, all working towards the goal of securing quality housing for extremely vulnerable Angelenos. Our funders include County departments, other governmental partners, managed-care organizations, and foundations. As the central coordinating community-based partner for FHSP, Brilliant Corners secures a broad range of housing options Countywide, provides move-in assistance and rental subsidy disbursements, provides support with tenancy matters and coordinates with participant assigned case managers.

The Associate Director position will be a part of the Housing Services Management team. This role is an amazing opportunity for a person interested in leveraging their unique skill set to lead and implement one of Los Angeles’ County’s largest efforts to end homelessness.

• The Associate Director will have a seat at the table with some of the County’s top funders (HSH, DMH, ODR, JCOD, etc.) and will have the opportunity to impact how services are delivered to thousands of people who are or who previously experienced homelessness in Los Angeles. They will have immense leeway in implementing process improvements to current practices, and the ability to shape programmatic priorities and strategic planning.
• The Associate Director, in collaboration with Program Managers and Program Supervisors, will be able to embrace their experience and leadership vision to oversee and develop a significant team of homeless service professionals. They will work in an organizational environment that values new ideas and inclusive decision making. They will collaborate closely with internal stakeholders, including the Housing and Inspections teams, to create processes that support housing stability and produce strong outcomes. They will be expected to implement process improvements, refine current practices and shape priorities and strategic planning. The Associate Director will have the support of the FHSP Director and established support departments – Finance, People Operations, and Data/Technology – to implement their vision and achieve positive outcomes for program participants and staff. They will serve as a thought partner to the FHSP Director and a key member of the FHSP Leadership Team and Housing Services Leadership Team, contributing to program and agencywide priorities that shape the future of housing access within the Flexible Housing Subsidy Pool (FHSP)
• The Associate Director will be part of the Brilliant Corners LA Housing Services Leadership Team and oversee a portion of Tenancy Supports for the Flexible Housing Subsidy Pool (FHSP). The Associate Director will report to the FHSP Director and work closely with the other FHSP Associate Directors across Tenancy Supports and Housing. The Associate Director will directly supervise several managers overseeing the daily operations of the day-to-day work.
• This role will serve as an agency and program leader as well as a strategic thought partner, with responsibility for developing and guiding the programs and teams they oversee to advance the mission, vision, and goals of LA FHSP and Brilliant Corners.
• This position will design proper procedures and strategies and ensure they are followed to meet program and funder objectives.
• The Associate Director will coordinate with various agency funders, and both facilitate and participate in coordinated activities and meetings with agency partners.
• They will work with FHSP Housing teams, Program Operations and BC’s Data/Tech departments to utilize data-driven analysis and forecasting to measure and evaluate the performance of programs and program goals.

Requirements

Professional Experience

• At least 4 years of people management experience, including at least 2 years of direct supervision of managers or supervisors
• At least 2 years oversight of large, multidisciplinary teams within a large-scale Housing First or tenancy support program.

• Proven ability to design, implement, and improve programmatic processes while maintaining compliance with funder requirements and contracts.
• Strong background in strategic planning, operational leadership, and performance management, including the use of data to inform decision-making.

Core Competencies

Dealing with Ambiguity: Remains productive and effective in uncertain, rapidly changing situations by quickly analyzing information to adapt approach. Demonstrates flexibility, composure and good judgment despite challenges

Building Effective Teams: Builds cohesive, high-performing teams through collaboration, positive culture, coaching, cross-functional work, and recognition of successes

Priority Setting: Focuses on highest impact priorities advancing strategic objectives. Aligns resources, eliminates roadblocks, and provides direction through a compelling vision

Managing through Systems: Designs and implements systems, processes and infrastructures enabling effective execution, oversight, empowerment and accountability. Drives results through indirect influence and continuous improvement

Functional/Technical Expertise: Possesses advanced functional/technical skills of direct reports, enabling high-level task accomplishment, optimal partner support, and team development

Organizational Values

Humanity: Putting people first: We are committed to meeting people where they’re at, honoring their dignity, diversity, and experience.

Community: Building a better future: Sustainable housing solutions are fostered through partnership, collaboration, and human connection.

Ingenuity: Innovating for transformation: Systems-change requires relentless determination, thinking outside the box and challenging the status quo.

Physical Requirements

Candidates should have physical mobility for tasks such as standing, bending, stooping, kneeling, crouching, reaching, twisting, and walking on uneven surfaces. They should be capable of performing stationary tasks like sitting for up to 6 to 8 hours a day. Additionally, candidates should be able to lift, carry, push, pull light to moderate weights up to 15 pounds safely. Requires mental acuity for analytical reasoning and document interpretation.

Salary range for this position is $100,000 - $121,000 annually. This position is being offered at $100,000-$115,000 annually.

Brilliant Corners does not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. These activities include, but are not limited to, hiring and firing of staff, selection of volunteers and vendors, and provision of services. We are committed to providing an inclusive and welcoming environment for all members of our staff, clients, volunteers, subcontractors, vendors, and clients.

Benefits

• Health Care Plan (Medical, Dental, & Vision)
• Retirement Plan (With 5% Match)
• Life Insurance (Basic, Voluntary and AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long-Term Disability
• Training & Development
• Wellness Resources
• Hybrid Work