Job Description

Reporting Manager

• Chief Financial Officer

Direct Reports

• Senior Executives, Non-Trade Procurement
• Executives, Non-Trade Procurement

Team Size

• Around 7 FTEs (excluding Manager, NTP)
• Geographically dispersed in Malaysia (3 FTEs), Indonesia (3 FTEs) and Philippines (1 FTE)

Location

• Based in Malaysia or Philippines

Travel Requirement

• For candidates based in Malaysia: regional travel (e.g. Indonesia, Philippines) approximately 20% to 25% of the time every month
• For candidates based in the Philippines: regional travel (e.g. Indonesia, Malaysia) approximately 25% to 50% of the time every month

Measures of Success

• Cost savings and cost avoidance delivered against target.
• Policy and process compliance rate (including reduction in maverick spend).
• Contract coverage and supplier SLA performance.
• Internal stakeholder satisfaction and quality of business partnering.

Job Profile

The Non-Trade Procurement Associate Director leads the sourcing and purchasing of goods and services that support the company’s internal operations but are not sold to customers. The role manages procurement strategy, supplier relationships, negotiations, contracts, cost optimization, and compliance across categories such as IT, marketing, facilities, HR, professional services, and logistics.

The role also acts as a strategic business partner to internal stakeholders, ensuring that procurement decisions provide the best balance of cost, quality, service, risk, and business value.

Key Responsibilities

Strategy & Planning

• Develop and implement the company's non-trade procurement strategy.
• Create annual procurement plans based on business priorities, budgets, and forecasted requirements.
• Establish category strategies for areas such as IT, Marketing, Facilities, HR, Travel, Professional Services, and Logistics.
• Develop procurement policies, procedures, approval processes, and purchasing guidelines.
• Embed sustainability, responsible sourcing, and supplier diversity criteria into category and sourcing strategies.

Sourcing & Negotiation

• Develop sourcing strategies based on total cost of ownership, supplier capability, quality, risk, and service requirements.
• Perform supplier due diligence, including financial stability, compliance, data security, insurance, and business continuity.
• Ensure supplier selection is transparent, competitive, and properly documented.
• Negotiate pricing, payment terms, contract duration, service levels, warranties, penalties, and termination clauses.
• Prepare cost comparisons, should-cost models, and total-cost-of-ownership analyses.
• Challenge and shape stakeholder demand to drive value, standardization, and consumption efficiency.

Supplier, Contract & Risk Management

• Manage supplier performance, relationships, and periodic business reviews.
• Own contract lifecycle management, including renewals, obligation tracking, and avoidance of unintended auto-renewals.
• Govern the purchase-to-pay process, reducing maverick spend and driving compliance to preferred suppliers and channels.
• Maintain supplier risk management across financial, operational, security, and compliance dimensions.

Team Leadership & Collaboration

• Lead, coach, and develop the non-trade procurement team.
• Review team performance and provide regular feedback.
• Establish consistent procurement practices across different departments and countries.
• Promote collaboration between Procurement, Finance, Legal, and business teams.

Requirements

Professional Experience

• 7–10 years in procurement, strategic sourcing, or vendor/supply chain management, ideally including non-trade categories.
• Track record managing complex sourcing projects, high-value contracts, and supplier negotiations with measurable cost savings.
• People-management experience, with a history of engaging senior stakeholders and cross-functional teams.
• Experience in a regional/multinational e-commerce, retail, or tech environment, and managing procurement across multiple countries or business units, is an advantage.

Technical Knowledge

• Strong grasp of strategic sourcing, category management, and the end-to-end procurement lifecycle (sourcing through contract and purchase-to-pay).
• Solid understanding of contract terms, commercial negotiations, supplier risk/performance management, and internal procurement controls (policies, approval matrices).
• Proficiency with ERP/procurement platforms (e.g., SAP, Oracle, Coupa, Ariba, Ivalua) and strong Excel/spend-analysis skills.
• Ability to evaluate pricing, proposals, contracts, budgets, and business cases.
• Awareness of data privacy, information security, and compliance requirements, particularly for IT and professional services categories.

Skills & Competencies

• Strong negotiation skills and commercial judgment.
• Ability to influence without authority and manage senior stakeholders effectively.
• Excellent communication and cross-functional collaboration.
• Analytical, structured, and outcome-oriented, with comfort operating in ambiguity across multiple markets.

The ZALORA Story

Founded in 2012, ZALORA is Asia's online fashion destination, operating in Singapore, Indonesia, Malaysia, the Philippines, and Hong Kong. As part of the Global Fashion Group, a world leader in online fashion for emerging markets, ZALORA provides an extensive selection of international and local brands. Our offerings span apparel, shoes, accessories, and beauty categories for both men and women. We enhance the online shopping experience with features like up to 30-day free returns, speedy deliveries (as fast as 3 hours), free delivery over a certain spend, and multiple payment methods, making ZALORA the ultimate online destination for endless fashion possibilities.

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.