Job Description

Primary City/State:

Glendale, Arizona

Department Name:

Radiology-Support-Hosp

Work Shift:

Day

Job Category:

Clinical Care

Banner Health believes leadership matters. We look for people who share our vision making health care easier, so life can be better. Our leaders are at the front of the health care transformation, planning the future of Banner Health.

Location: Banner Thunderbird Medical Center - 5555 W Thunderbird Rd, Glendale, AZ 85306.

Schedule: Monday-Friday, 8am-4:30pm, with flexibility to support operational needs as required.

The Associate Director of Medical Imaging provides leadership and operational oversight for multiple imaging departments including CT, MRI, Nuclear Medicine, Ultrasound, X-Ray, Medical Imaging Assistants, and Front Desk staff. This role is responsible for driving excellence in patient care, quality, safety, staff engagement, and financial performance while ensuring efficient daily operations.

Day-to-day:

• Provide day-to-day leadership and support to imaging leaders, technologists, and support staff across multiple modalities.
• Oversee daily staffing, scheduling, patient throughput, and department operations to ensure exceptional patient care and service.
• Monitor operational, quality, safety, and financial metrics and implement improvement strategies to achieve departmental goals.
• Partner with physicians, nursing leaders, and interdisciplinary teams to optimize workflows, patient outcomes, and operational efficiency.
• Ensure compliance with regulatory, accreditation, and organizational standards.
• Lead recruitment, onboarding, coaching, performance management, and professional development efforts for leaders and staff.
• Oversee departments for productivity and resource utilization while supporting organizational priorities.
• Oversee and lead and support strategic initiatives, process improvement projects, technology implementations, and change management efforts.
• Foster a culture of accountability, engagement, continuous improvement, and patient-centered care.

This leadership role combines operational management, staff development, and strategic planning to ensure high-quality imaging services and an exceptional patient experience.

Banner Health’s premier West Valley Level I Trauma for adults and Tertiary Care destination for all ages. Banner Thunderbird Medical Center (BTMC) and Banner Children’s Hospital at Thunderbird provide a preferred destination for surgical, oncological, cardiovascular, neuroscience, orthopedic, pediatric, and women and infant services achieved through best-in-class 5-star CMS rating to provide patients with high quality, safe care for the best possible experience. Our campus is one of the largest campuses in the Banner network with over 3000 employees. BTMC was voted Best of the Best in 2023 by Banner Health out of 30 hospitals. This is the most prestigious award one of our largest hospitals can receive for consistently meeting our annual targets. If you would like to contribute to truly leading edge caring, we invite you to bring your experience and skills to Banner Thunderbird.

POSITION SUMMARY

This position plans and provides operational, financial, managerial and/or clinical support within the assigned departments/areas. This position supervises employees and participates in selection, orientation, counseling, evaluation and staff scheduling. This position ensures optimal care/treatment to patient population.

CORE FUNCTIONS

1. Hires, trains, conducts performance evaluations, and directs the workflow for the staff. This position is also accountable for participating in the development and implementation of department goals and objectives. Ensures all goals and objectives are met timely and effectively.
2. Provides and/or facilitates patient centered care, and/or other related activities, and promotes interdisciplinary patient care planning.
3. Serves as a resource and provides leadership assistance to achieve optimal clinical, operational, financial, and satisfaction outcomes. Acts as a consultant within the organization. Collaborates with all departments to assist with patient flow and process improvement.
4. Supports change and participates in the development, interpretation, implementation and evaluation of the goals/objectives and process improvement activities within the department. Works with staff to make necessary changes. May analyze data and healthcare trends to gain efficiencies and improve patient outcomes.
5. Participates in the development of the department budget in conjunction with established goals and objectives. Plays a key role in ensuring budgetary goals are met on an annual basis.
6. Maintains clinical competencies and certifications as required. Responsible for QA/QI management and assures compliance with regulatory agencies and laws.
7. Accountable for the ethical, legal, and professional responsibilities related to department practices. This includes maintaining confidentiality of all work information. Adheres to safety policies.
8. Assures the efficient operation of workflow of the department. May perform prescribed procedures in accordance with established departmental/facility policies and procedures.
9. Provides operational and managerial leadership to department of the assigned facility/facilities. May provide patient care as needed. May assist and/or be responsible for department budget. Participates/leads committees as assigned. Internal customers: All levels of department staff and nursing management and staff, medical staff, and all other members of the interdisciplinary health care team. External Customers: regulatory and health agencies, patients and family members.

MINIMUM QUALIFICATIONS

Bachelor’s degree or equivalent experience, typically achieved through 5+ years experience and supervisory experience in imaging or diagnostic specialty.

Requires national certification from the American Registry of Radiologic Technologists (ARRT) and/or modality qualified licensure (NMTCB, ARDMS, ARMRIT). Licensure by state regulatory agency required, if applicable. Advanced certification by accrediting body in specialty required (MRI, Nuclear Medicine, CAT Scan, Mammography), if applicable. BLS certification required.

Must have considerable experience with appropriate patient population in the area of responsibility. Must demonstrate leadership ability, effective communication skills, and human relations skills, analyze data and solve problems.

PREFERRED QUALIFICATIONS

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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