Job Description

Optum Tech is a global leader in health care innovation. Our teams develop cutting-edge solutions that help people live healthier lives and help make the health system work better for everyone. From advanced data analytics and AI to cybersecurity, we use innovative approaches to solve some of health care's most complex challenges. Your contributions here have the potential to change lives. Ready to build the next breakthrough? Join us to start Caring. Connecting. Growing together.

As an Associate Director within our Technology Strategy and Operations enablement organization, you will operate at the intersection of technology strategy, organizational change, and learning enablement. In this role, you will design, build, and scale enterprise learning programs that enable workforce transformation across Optum Technology, while also driving critical organizational change management, socializing programs, and establishing senior leadership alignment and sponsorship. You will partner with senior leaders, technology subject matter experts (SMEs), and marketing/communications partners to draft, plan, and execute strategic program campaigns that drive measurable technical adoption and organizational readiness.

You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.

Primary Responsibilities:

• Lead the design, delivery, and scaling of technical learning programs aligned to enterprise technology strategy, operations, and workforce capability needs
• Apply organizational change management (OCM) frameworks to socialize enablement programs, build organizational awareness, and secure active sponsorship and alignment from senior leadership
• Draft and plan internal marketing and program communications strategies, collaborating closely with communications and marketing partners to execute outreach campaigns
• Integrate enterprise AI tools, set AI goals in development plans, and align capabilities with core technical competencies to accelerate technology adoption across teams
• Champion the ethical use of AI by embedding transparency, fairness, and accountability throughout program development and the learning lifecycle
• Strategically use AI tools to solve operational challenges, streamline instructional design workflows, automate repetitive tasks, and drive continuous improvement
• Evaluate emerging technical, operational, and learning trends to inform program design and strategic innovation
• Own the full program lifecycle from concept through launch, pilot, execution, and continuous optimization
• Build and lead SME networks to inform program content and validate learning design
• Partner with senior leaders to align on business priorities and desired program outcomes
• Deliver enterprise-wide technical enablement programs reaching large, diverse technical audiences
• Leverage a mix of vendor content and custom program development to scale impact
• Define success metrics and track program effectiveness, adoption, and skill uplift

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 6+ years of experience in learning and development (L&D)
• 4+ years of experience working within a technology organization or technical environment
• 3+ years of experience partnering with external vendors to establish curriculum, programming, or content delivery pipelines
• Experience designing and implementing 3+ large-scale technical training programs or enterprise-wide curriculum solutions from concept to delivery
• Experience utilizing AI tools to streamline workflows, automate tasks, and augment program delivery
• Experience applying organizational change management (OCM) principles, stakeholder socialization strategies, or leadership alignment campaigns
• Proven ability to operate in a matrixed environment and influence senior stakeholders without direct authority

Preferred Qualifications:

• Bachelor's degree or equivalent experience (e.g., 4+ years of equivalent experience in lieu of degree)
• Experience planning internal communications, drafting program promotional materials, and collaborating with corporate communications or marketing teams
• Familiarity with enterprise learning platforms (e.g., Cornerstone, Skillsoft) or vendor-based learning ecosystems

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.