AIA

Associate Director, Learning & Development

AIA  •  Singapore, SG (Onsite)  •  2 hours ago
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Job Description

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

It’s about finding new ways to not only better people's lives, but to better the communities and environments we live in. Encompassing our ambition of helping a billion people live Healthier, Longer, Better Lives by 2030.

And as part of our marketing, distribution & partnership team, you’ll play a vital part in advancing this movement. From inspiring meaningful connections with customers, partners and other stakeholders, to delivering purpose-led brand positioning and messaging, you'll be making a positive, healthy impact across all channels. You will have a unique and important part to play in helping more people live Healthier, Longer, Better Lives.

So if you believe in inspiring a better future, read on.

About the Role

Job Description Summary

  • Develop the Group Distribution Learning & Development strategy and framework to support capability building of advisors and leaders across Agency distribution channel
  • Responsible to work in partnership with country Heads of Learning on the delivery and impact of targeted learning programmes to strengthen and futureproof capabilities of AIA Agency Distribution salesforce including leaders
  • Develop and deliver best in class bespoke training programmes exclusive to AIA by working with internal / external SMEs.

Roles and Responsibilities:

  • Accountable to Director of Distribution Learning & Events of Group Distribution Office for the productivity, competency, and professionalism of AIA Agency Distribution Salesforces across channels which are directly linked to the quality of the learning programmes implemented and their outcomes.
  • Collaborate with Group Agency Distribution teams and local business units by keeping relevant team members informed on support and implementation progress of business-focused objectives.
  • Develop learning communities with LBUs and collaborate with country Learning Heads on implementation of the learning strategy, framework and programmes including timelines for changes.
  • Perform gap analysis and work closely with Agency Distribution Team Leads, Learning Heads to link business and learning objectives of the learning programmes that support the local business unit’s and our distribution partners and agencies’ capability building needs.
  • Design learning experiences that are relevant to program’s purpose, compelling to decision makers and efficient in its use of resources.
  • Collaborate with internal / external SMEs to develop and deliver learning programmes via Train-the-Trainer or directly to Agency Executives.
  • Strengthen and future-proof capabilities of leadership and frontline teams to support new initiatives including regional / global certifications + rewards & recognition.
  • Any other tasks as assigned by manager subject to business needs.

Minimum Job Requirements:

  • At least 10 years’ experience in the Insurance Industry, 4 of which must be at Management level in an Insurance Company or Insurance intermediary
  • Have at least 5 years’ experience and knowledge in insurance sales and distribution, particularly in Agency Distribution
  • Have at least 5 years’ experience in developing and facilitating leadership management programmes
  • Flexibility of travel is a requirement.
  • Excellent communication and presentation skills.
  • Strong interpersonal and influencing skills; ability to establish strong working relationships with a wide range of internal and external stakeholders
  • Proficient in the use of Microsoft office software

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

AIA

About AIA

AIA Group Limited and its subsidiaries (collectively “AIA” or the “Group”) comprise the largest independent publicly listed pan-Asian life insurance group. It has a presence in 18 markets – wholly-owned branches and subsidiaries in Mainland China, Hong Kong SAR(1), Thailand, Singapore, Malaysia, Australia, Cambodia, Indonesia, Myanmar, New Zealand, the Philippines, South Korea, Sri Lanka, Taiwan (China), Vietnam, Brunei and Macau SAR(2), and a 49 per cent joint venture in India. In addition, AIA has a 24.99 per cent shareholding in China Post Life Insurance Co., Ltd.

The business that is now AIA was first established in Shanghai more than a century ago in 1919. It is a market leader in Asia (ex-Japan) based on life insurance premiums and holds leading positions across the majority of its markets. It had total assets of US$328 billion as of 30 June 2025.

AIA meets the long-term savings and protection needs of individuals by offering a range of products and services including life insurance, accident and health insurance and savings plans. The Group also provides employee benefits, credit life and pension services to corporate clients. Through an extensive network of agents, partners and employees across Asia, AIA serves the holders of more than 43 million individual policies and over 16 million participating members of group insurance schemes.

AIA Group Limited is listed on the Main Board of The Stock Exchange of Hong Kong Limited under the stock codes “1299” for HKD counter and “81299” for RMB counter with American Depositary Receipts (Level 1) traded on the over-the-counter market under the ticker symbol “AAGIY”.

(1) Hong Kong SAR refers to the Hong Kong Special Administrative Region.

(2) Macau SAR refers to the Macau Special Administrative Region.

Industry
Finance & Insurance
Company Size
10,000+ employees
Headquarters
Central, HK
Year Founded
Unknown
Website
aia.com
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