About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

As an Associate Director, Institutional NFR, TB (Transaction Banking) Digital, you will act as a trusted risk partner to Product, Sales, Implementation, Operations, Technology and Digital Delivery stakeholders, providing practical risk advice and execution support to enable safe, sustainable and customer-focused growth across Transaction Banking products, including Payments & Cash Management, Trade and Digital Payments.

You will be responsible for the identification, assessment, management, monitoring and reporting of material non-financial risks across the end-to-end product, platform and client lifecycle. The role will support the strengthening of the control environment for Transaction Banking products and digital capabilities, contribute to product design and change execution, support client implementation and delivery risk management, enhance regulatory readiness, drive incident learnings, and ensure the timely escalation of material risk matters where appropriate.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: Singapore
Role Type: Full-time, Permanent

What will your day look like?

As an Associate Director, Institutional NFR, TB Digital, you will:

• Act as a trusted non-financial risk partner to Transaction Banking Product and Digital teams, providing risk guidance on product strategy, client solutions, platform delivery and change initiatives.
• Provide constructive challenge and advice on risk profiles, control effectiveness, customer outcomes and risks arising from change across Payments, Cash Management, Trade and Digital Payments.
• Support the identification, assessment, monitoring and reporting of material non-financial risks across the Transaction Banking product, platform and client lifecycle.
• Drive risk oversight across operational, technology, cyber, data, fraud, financial crime, third-party, conduct and resilience risk domains.
• Contribute to strengthening the control environment through enhanced governance, risk indicators, documentation and management reporting.
• Support risk assessments, control assurance activities, incident management, issue remediation and continuous control improvement initiatives.
• Provide risk input and execution support for new product development, platform enhancements, digital capabilities and strategic change programmes.
• Partner with stakeholders to ensure effective risk management throughout design, testing, implementation and post-launch review activities.
• Identify, assess and escalate material risks, control gaps and operational readiness concerns that may impact customer, regulatory or business outcomes.
• Support strong governance and regulatory readiness through robust documentation, transparent reporting and effective escalation practices.
• Collaborate closely with Product, Operations, Technology, Digital, Compliance, Legal, Financial Crime, Risk and Audit stakeholders to drive aligned risk outcomes.
• Promote a strong risk culture by enhancing stakeholder awareness, accountability and ownership of risk and control obligations across Transaction Banking.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Strong Transaction Banking experience with sound knowledge of Payments & Cash Management, Trade and/or Digital Payments products, platforms and client lifecycles.
• Proven experience in non-financial risk management within a complex financial services environment, covering governance, risk assessments, controls, incidents and issues management.
• Strong understanding of operational, technology, cyber, data, fraud, financial crime, conduct, third-party and regulatory risk exposures.
• Ability to provide credible risk advisory, constructive challenge and risk-based recommendations to Product, Digital, Operations and Technology stakeholders.
• Experience supporting product approvals, product changes, digital platform enhancements and client implementation risk assessments.
• Strong understanding of risk in change, including control design, implementation and governance across product and digital initiatives.
• Excellent communication and influencing skills, with the ability to translate complex risk matters into clear, actionable insights for senior stakeholders.
• Proven stakeholder management skills with the ability to work effectively across business and control functions to deliver sustainable risk outcomes.
• Knowledge of domestic and cross-border payments, cash management, trade finance, APIs, client connectivity solutions and emerging payment industry standards.
• Understanding of digital channel controls, payment security, fraud prevention, API risk management and digital service resilience.
• Experience with regulatory engagements, audit reviews and operational resilience programmes within a banking environment.
• Familiarity with risk data, key risk indicators, enterprise risk frameworks and control uplift programmes to identify emerging risks and drive effective remediation.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

To find out more about working at ANZ, visit https://www.anz.com.au/careers You can apply for this role by visiting ANZ Careers and searching for reference number 121993.

Job Posting End Date

03/09/2026, 11.59pm, (Melbourne Australia)