Job Description

Associate Director, India Logistics Operation

At DSM-FIRMENICH people are at the heart of the company. We are committed to equal employment opportunities and value diversity in the workplace.

DSM-FIRMENICH is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: there’s a place for everyone at DSM-FIRMENICH

DSM-FIRMENICH is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

The Associate Director, India Logistics Operations is responsible for import & export operations, external warehouse management, and India Customs and Trade Compliance for all DSM-FIRMENICH business units operating in India.

This function will be reporting to Senior Director, APAC Logistics Operations based out from Singapore.

Key Responsibilities:

• Design, develop and implement innovative and cost-efficient logistics solutions that enable business growth and promote customer intimacy.
• Drive continuous improvement mindset in the organization thereby delivering value in the overall the business value chain.
• Being savvy with Free Trade Agreements that are in-force and the ability to leverage on Free Trade Agreements between countries and regions will be critical to maximize Gross Margin of the business.
• Ownership of logistics processes in the ERP system that is related to Order to Cash and Purchase to Pay workflow.
• Manage complex internal and external stakeholder profiles to ensure delivered services fulfils the Service Level Agreement. Internal stakeholders include commercial, customer experience, manufacturing sites, and quality and safety across the different Business Units. External stakeholders include service providers for warehouse and transportation, customs brokers, and government agencies.
• Ensure logistics operations are executed in a safe and compliance manner.

We bring

• A rich history and a promising future of bold scientific innovation and passionate creation with our customers;
• A space to grow by encouraging and supporting curiosity and an open mindset;
• A culture that prioritizes safety and well-being, both physically and mentally;
• The opportunity to work for a company where sustainability is much more than a claim and is core to our strategy and purpose;
• A flexible work environment that empowers people to take accountability for their work and own the outcome;
• Barrier-free communities within our organization where every employee is equally valued and respected – regardless of their background, beliefs, or identity;
• A firm belief that working together with our customers is the key to achieving great things;
• An eagerness to be one team and learn from each other to bring progress to life and create a better future;

You bring:

• College or university graduate, MBA, or supply chain management master preferred and customs certification required
• A minimum of 10 years in logistics operation with a multi-national environment, preferred experience in the food, beverage, pharma, chemical or allied products industries.
• Direct management of cost control responsibilities in logistics environment
• Experience in implementation of continuous improvement culture within the team
• Experience in measuring key performance metrics, and inmotivating and holding people accountable for results
• Competent in addressing and managing the complexity of different logistics challenges, and also Effective in conflict resolution and capable of developing practical, creative solutions.
• Excellent communication (English is a must) and team building skills
• Keen ability to analyze logistics processes and identify areas for improvement and Skilled in data-driven decision-making and performance measurement.
• Good knowledge of MS Office and SAP ERP systems and analytical skills (MS Excel)

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.