Job Description

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Singtel is where Technology meets Purpose.

We're building an AI-first telco for the future—connecting people, businesses and communities through trusted networks, intelligent digital services and next-generation technology.

From transforming everyday experiences in mobile, broadband, entertainment and lifestyle services to enabling enterprises with AI, 5G+, cloud, cybersecurity, data centres and digital platforms, we create the technology that powers how millions live, work and connect.

At Singtel, your work creates real impact. You'll solve meaningful challenges, shape critical digital infrastructure and help build secure, resilient and AI-enabled solutions that serve businesses, digital ecosystems and communities across the globe.

This is where BIG Possibilities become reality. Whether you're engineering intelligent networks, advancing sovereign AI cloud platforms, strengthening cybersecurity, designing seamless customer experiences or driving sustainable innovation, you'll be part of teams shaping the future of technology.

Backed by decades of expertise and driven by a culture of continuous learning and innovation, Singtel offers the scale, opportunities and support to help you grow your career while making a difference where it matters most.

Be a Part of Something BIG!

The role is responsible for supporting the implementation and continuous enhancement of risk management and business continuity management (BCM) frameworks, policies and processes within Singtel Group.

The role works closely with business and functional stakeholders to identify, assess, monitor and report key risks, evaluate the adequacy of mitigation measures, and strengthen organizational resilience through effective BCM planning, testing and crisis preparedness.

The role also supports broader Group Risk & Compliance (GRC) initiatives, including risk governance, controls assurance and the promotion of a strong risk and compliance culture across the organization.

Make An Impact By

Risk Management & Governance

• Support the implementation and continuous enhancement of enterprise risk management frameworks, policies and processes, in alignment with Group requirements.
• Coordinate periodic risk assessments with business and functional stakeholders to identify, assess and monitor key risks, emerging threats and corresponding mitigation measures.
• Analyse risk information, trends and key risk indicators (KRIs) to provide insights and recommendations to Management for informed decision-making.
• Prepare and consolidate risk reports, dashboards and updates for Management and relevant risk governance committees.
• Work with risk owners to monitor the implementation and effectiveness of risk mitigation plans, and escalate material risk exposures and control gaps where appropriate.
• Support initiatives to strengthen risk governance, risk awareness and the integration of risk management into business processes and decision-making.

Business Continuity Management (BCM) & Operational Resilience

• Drive the implementation and continuous improvement of the BCM framework, policies and processes to strengthen organisational resilience.
• Coordinate Business Impact Assessments (BIAs) and Business Continuity Plan (BCP) reviews with business units to ensure that critical activities, dependencies and recovery requirements are appropriately identified and documented.
• Work with business and technology stakeholders to align business recovery requirements, including Recovery Time Objectives (RTOs) and Recovery Point Objectives (RPOs), with disaster recovery capabilities.
• Plan and coordinate BCP testing, exercises and other resilience validation activities, and track remediation of identified gaps.
• Support crisis management preparedness, including the maintenance of crisis management protocols, coordination of simulation exercises and follow-up on lessons learnt.
• Assess business continuity and operational resilience risks, and recommend improvements to strengthen the organisation's ability to respond to and recover from disruptions.

Other Risk & Compliance Initiatives

• Collaborate with business units and functional teams to identify and address cross-functional risks and control gaps, and support relevant risk and compliance reviews and assurance activities.
• Support initiatives to strengthen risk governance, risk awareness and the integration of risk management into business processes and decision-making.
• Undertake other GRC initiatives and projects as assigned.

Skills To Succeed

• Degree in Finance, Accounting, Business, Economics, or Law.
• 8–10 years of relevant experience in risk management, business continuity management, operational resilience or related functions, with practical experience in both Risk and BCM.
• Experience in conducting risk assessments, risk reporting, developing mitigation plans and implementing BCM programmes.
• Experience in engaging and working with stakeholders across different business and functional areas.
• Sound knowledge of enterprise risk management frameworks, risk assessment methodologies, risk reporting and key risk indicators.
• Practical knowledge of BCM, including Business Impact Assessments (BIAs), Business Continuity Plans (BCPs), disaster recovery coordination and crisis management.
• Ability to analyse complex risk issues, evaluate mitigation measures and provide practical recommendations.
• Strong report writing and presentation skills.

Are you ready to say hello to BIG Possibilities?

Join Singtel to shape what's next and accelerate your career through meaningful work, continuous learning, and real impact.