Job Description

Merkle, a division of Dentsu, is seeking an ACD Product and Experience Design Freelancer to lead design strategy for a complex AI tooling initiative. You'll work at the intersection of product design, service design, and UX/UI to simplify and enhance user experiences for a large design software company’s AI tool set. This role requires systems thinking and strategic design expertise to manage complexity in a massive co-investment initiative between multiple agencies and entities. You'll collaborate closely with technical architects and engineers while serving as an independent thinker and user advocate.

Responsibilities

· Lead product and service design strategy for AI tooling implementation across designer workflows

· Collaborate with technical architects and engineers to translate complex technical systems into intuitive user experiences

· Apply systems thinking to manage and simplify complexity

· Advocate for user needs and experience quality at each experience touchpoint, and throughout the product development process

· Partner with stakeholders across multiple agencies and entities to align design vision with business objectives

Qualifications

· 5-7 years of experience in Product Design, Service Design, or UX/UI Design

· Ability to map and optimize user journeys across touchpoints

· Strong portfolio demonstrating user-centered design solutions and process

· Systems thinking approach with ability to see connections and manage complexity

· Strategic design experience with ability to translate business requirements into design solutions and technical specifications

· Experience working with technical teams including architects, engineers, and web / application developers

· Demonstrated ability to work independently and advocate for users in complex organizational structures

· Experience in consultancy environments strongly preferred

· Familiarity with AI/ML powered design products a must

Additional Information

At dentsu, we believe great work happens when we’re connected. Our way of working combines flexibility with in-person collaboration to spark ideas and strengthen our teams. Employees who live within a commutable distance of one of our hub offices, currently located in Chicago, metro Detroit, Los Angeles, and New York City, are required and expected to work from the office three days per week (two days per week for employees based in Los Angeles). Dentsu may designate other Hub offices at any time. Those who live outside a commutable range may be designated as remote, depending on the role and business needs. Regardless of your work location, we expect our employees to be flexible to meet the needs of our Company and clients, which may include attendance in an office.

The annual base salary range for this position is $119,000 - $158,750. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permittedby law. Additionally, this position is eligible for discretionary incentive compensation.

Benefits available with this position include:

• Medical, vision, and dental insurance,

• Life insurance,

• Short-term and long-term disability insurance,

• 401k,

• Flexible paid time off,

• At least 15 paid holidays per year,

• Paid sick and safe leave, and

• Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For more information regarding dentsu benefits, please visit www.dentsubenefitsplus.com.

To begin the application process, please click on the “Apply” button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

Location:

USA – Remote – Texas – Central Time

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent