Griffith University

Associate Director, Digital Services (Global and Research)

Griffith University  •  $70k/yr  •  Wollongong, AU (Hybrid)  •  2 hours ago
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Job Description

UOW is reshaping its Information Technology Division to better support the future of education, research and digital services. We're building a technology function that puts customers at the center, embraces innovation, and delivers real impact across the University.

As part of this evolution, we are recruiting across a range of leadership and specialist technology roles. At a pivotal time for UOW, these opportunities will help shape how technology services are delivered, strengthen partnerships across the University community, and contribute to the University's strategic ambitions.

Join us at a defining moment and help shape the future of technology at UOW—building the capabilities, culture and services that will empower our people and enable the University's ambitions for years to come.

About the Role

As Associate Director, Digital Services (Global and Research), you will lead the technology strategies, platforms and services that enable UOW's research excellence and global growth ambitions. You will work closely with senior leaders across Research, UOW Global Enterprises and UOW Pulse to ensure digital capabilities support international operations, student engagement, innovation and world-class research outcomes.

Reporting to the Chief Digital Officer, you will play a key role in shaping future-ready digital services, driving technology-enabled transformation, and ensuring investments are aligned to strategic priorities. The role provides leadership across research technologies, digital platforms, data capabilities, AI enablement and service delivery, while building strong partnerships and influencing outcomes across a complex stakeholder environment.

About the Team

Digital Services is the University's central technology and information management function, delivering the platforms, infrastructure and digital capabilities that support teaching, research and business operations. The Global and Research portfolio partners with academic, research and commercial stakeholders to deliver technology solutions that enhance research capability, support global education delivery and enable innovation across the University.

Working across a diverse and evolving environment, the team collaborates closely with researchers, research institutes, global operations, architecture, cybersecurity and enterprise technology teams to deliver meaningful outcomes that support the University's strategic objectives.

What You Will Bring

  • Experience leading enterprise technology portfolios, strategies and roadmaps within large and complex organisations.
  • A proven ability to translate organisational priorities into technology investments, services and measurable business outcomes.
  • Exceptional stakeholder engagement skills, with experience building trusted relationships across executive, academic, research and commercial environments.
  • Demonstrated experience supporting research, innovation or data-intensive environments through modern digital capabilities and platforms.
  • Experience leading digital transformation initiatives and driving adoption of emerging technologies, including AI, analytics and cloud-based services.
  • Strong understanding of governance, risk, cybersecurity, privacy and compliance requirements.
  • Experience managing strategic vendor relationships, commercial partnerships and technology investments.
  • Proven leadership capability with a history of developing high-performing teams and fostering a culture of service excellence, innovation and continuous improvement.
  • The ability to balance competing priorities, navigate complexity and influence outcomes across teams that may not report directly to you.
  • Relevant tertiary qualifications in information technology, business, management or a related discipline, and/or an equivalent combination of education and senior leadership experience.

Why Join UOW

  • Competitive salary package
  • 35-hour full-time work week supporting greater balance and flexibility
  • Flexible working arrangements and family-friendly policies
  • Generous leave entitlements including additional concession days over the Christmas–New Year period.
  • Purchased leave options to provide greater flexibility throughout the year.
  • Ongoing professional development and clear career progression opportunities

Role Details

  • Employment type: Full-time, 5-year fixed-term opportunity
  • Level: Level 10 | Attractive remuneration package available
  • Location: Wollongong Campus / Hybrid
  • Valid Australian work rights required. Visa sponsorship is not available.

How to Apply

To apply for this position, you are required to submit a resume, and cover letter (of no more than 3 pages) summarising your skills and experience as they relate to the selection criteria located in the position description.
For further information about this position, please contact Kylie Stephens on + 61 2 4239 3936.

Closing Date: Monday 10 August 2026, 11:55pm

Equity, Diversity & Inclusion

The University of Wollongong is committed to fostering an inclusive and equitable workplace where diversity is valued, respected and celebrated. We strive to create a workplace that reflects the communities we serve, removes barriers to participation, and provides equitable opportunities for staff to reach their full potential. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of all gender identities and sexual orientations, people from culturally and linguistically diverse backgrounds, people with disability, and those with caring or family responsibilities.

As required by federal legislation, prospective employees are required to declare whether they have been investigated for an allegation of Gender based Violence or determined to have engaged in conduct that constitutes Gender based Violence, during their previous employment, or otherwise in a legal process. Any such declaration will be included in the University’s employment screening processes and will be treated with the strictest confidence and in compliance with all privacy legislation.

At the University of Wollongong (UOW), our people are united by a shared purpose — to create a better future through education, research, innovation and meaningful community impact.

With deep local roots and a growing global presence, UOW is proud to contribute to positive change in the communities we serve and the world beyond them. Guided by our Vision 2035 and Strategic Plan 2030, we are building a future that is innovative, inclusive and committed to societal impact — one where people, ideas and opportunity can thrive.

We are recognised for excellence in teaching and research, and for the real-world impact of our work. But what truly brings UOW to life is our people. Across every role, our staff contribute to something bigger — helping shape the future through the work they do every day.

At UOW, we are committed to fostering a culture where people feel valued, supported and empowered to do their best work. Our Values in Action guide how we work, lead and make decisions — creating a workplace grounded in integrity, accountability, collaboration and excellence.

Joining UOW means becoming part of a values-led community where your work has purpose, your contribution is valued, and the impact you make can be felt locally and globally.

Griffith University

About Griffith University

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