Job Description

UOW is reshaping its Information Technology Division to better support the future of education, research and digital services. We are building a technology function that puts customers at the center, embraces innovation, and delivers real impact across the University.

As part of this evolution, we are recruiting across a range of leadership and specialist technology roles. At a pivotal time for UOW, these opportunities will help shape how technology services are delivered, strengthen partnerships across the University community, and contribute to the University's strategic ambitions.

Join us at a defining moment and help shape the future of technology at UOW—building the capabilities, culture and services that will empower our people and enable the University's ambitions for years to come.

About the Role

As Associate Director, Digital Services (Education, Provost & Faculties), you will lead the technology strategy, roadmap and service portfolio that supports the University's teaching, learning and academic quality functions. Partnering closely with academic leaders, Faculties, the Office of the Provost and the Centre for Learning & Teaching, you will ensure digital services and platforms are aligned with institutional priorities and deliver exceptional outcomes for staff and students.

Reporting to the Chief Digital Officer, you will drive digital transformation across the academic domain, overseeing key platforms that support the student and academic lifecycle. You will play a critical role in shaping future-ready services, championing innovation and AI adoption, and ensuring technology investments deliver measurable value across the University.

About the Team

Digital Services is the University's central technology and information management function, delivering the platforms, infrastructure and digital capabilities that support teaching, research and business operations. The Education, Provost & Faculties portfolio works in partnership with academic and professional staff to deliver reliable, modern and innovative technology solutions that enhance teaching, learning and academic excellence.

The team collaborates across the University to improve the staff and student experience, modernise core education platforms and support the successful delivery of the University's strategic ambitions.

What You will Bring

• Extensive experience leading technology strategies, roadmaps and service portfolios in large and complex organisations.
• Strong stakeholder management skills, with the ability to build trusted relationships and influence outcomes across diverse groups.
• Experience managing enterprise platforms such as learning management systems, curriculum management, assessment, timetabling or workflow solutions.
• A proven ability to translate business priorities into technology initiatives, service improvements and investment outcomes.
• Demonstrated success leading digital transformation initiatives and adopting emerging technologies, including AI-enabled solutions and analytics.
• Experience overseeing service delivery, vendor performance, governance, risk and compliance activities.
• Strong leadership capability, with a track record of developing high-performing teams and fostering a customer-focused culture.
• Commercial acumen, including vendor management, contract negotiation and value optimisation.
• Excellent communication, negotiation and influencing skills, with the ability to align stakeholders around shared outcomes.
• Relevant tertiary qualifications in information technology, business, management or a related discipline, and/or an equivalent combination of education and leadership experience.

This is an exciting opportunity to shape the digital experience of teaching and learning at one of Australia's leading universities while driving innovation across the academic environment.

Why Join UOW

• Competitive salary package
• 35-hour full-time work week supporting greater balance and flexibility
• Flexible working arrangements and family-friendly policies
• Generous leave entitlements including additional concession days over the Christmas–New Year period.
• Purchased leave options to provide greater flexibility throughout the year.
• Ongoing professional development and clear career progression opportunities

Role Details

• Employment type: Full-time, 5-year fixed-term opportunity
• Level: Level 10 | Attractive remuneration package available
• Location: Wollongong Campus / Hybrid
• Valid Australian work rights required. Visa sponsorship is not available

How to Apply

To apply for this position, you are required to submit a resume, and cover letter (of no more than 3 pages) summarising your skills and experience as they relate to the selection criteria located in the position description.

For further information about this position, please contact Kylie Stephens on + 61 2 4239 3936.

Closing Date: Monday 10 August 2026, 11:55pm

Equity, Diversity & Inclusion

The University of Wollongong is committed to fostering an inclusive and equitable workplace where diversity is valued, respected and celebrated. We strive to create a workplace that reflects the communities we serve, removes barriers to participation, and provides equitable opportunities for staff to reach their full potential. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people of all gender identities and sexual orientations, people from culturally and linguistically diverse backgrounds, people with disability, and those with caring or family responsibilities.

As required by federal legislation, prospective employees are required to declare whether they have been investigated for an allegation of Gender based Violence or determined to have engaged in conduct that constitutes Gender based Violence, during their previous employment,

At the University of Wollongong (UOW), our people are united by a shared purpose — to create a better future through education, research, innovation and meaningful community impact.

With deep local roots and a growing global presence, UOW is proud to contribute to positive change in the communities we serve and the world beyond them. Guided by our Vision 2035 and Strategic Plan 2030, we are building a future that is innovative, inclusive and committed to societal impact — one where people, ideas and opportunity can thrive.

We are recognised for excellence in teaching and research, and for the real-world impact of our work. But what truly brings UOW to life is our people. Across every role, our staff contribute to something bigger — helping shape the future through the work they do every day.

At UOW, we are committed to fostering a culture where people feel valued, supported and empowered to do their best work. Our Values in Action guide how we work, lead and make decisions — creating a workplace grounded in integrity, accountability, collaboration and excellence.

Joining UOW means becoming part of a values-led community where your work has purpose, your contribution is valued, and the impact you make can be felt locally and globally.